Enterprise Support Subscriptions

An Enterprise Support subscription is indispensable when IntelliFolks is used in a production or mission critical environment. With an Enterprise Support subscription, customers gain timely access to adenin's support staff to answer administrative questions and troubleshoot installations for a full year.

 

Basic

Bronze

Silver

Gold

Platinum

Core Features

Unlimited Number Of Users  yes  yes  yes  yes  yes
User Profiles  yes  yes  yes  yes  yes
Social Network  yes  yes  yes  yes  yes
Social Bookmarking  yes  yes  yes  yes  yes
Employee Directory & Org.Chart  yes  yes  yes  yes  yes
Communities  yes  yes  yes  yes  yes
Blogs  yes  yes  yes  yes  yes
Search & Discovery  yes  yes  yes  yes  yes
Tagging  yes  yes  yes  yes  yes

Add On Features
 PDF Archiving  no  yes  yes  yes  yes
 Load Balancing  no  no  no  yes  yes
 Replication  no  no  no  no  yes

Support Services
 EMail Support  yes  yes  yes  yes  yes
 Phone Support  no  yes  yes  yes  yes
 Number of Support Tickets  5 unlimited unlimited unlimited unlimited
 Number of Web Servers  1  1  1 unlimited unlimited
 Number of Database Servers  1  1  1  1 unlimited
Intial Response Time2 8 hours 8 hours 4 hours 4 hours 4 hours
           
 Yearly Subscription Price $890   $12 per
Named User
1
 $6,495 $11,995  $18,995 
           

1 minimum order: 100 named users
2 regular support hours are Mon - Fri, 6am - 8pm Eastern Time (USA), excluding banking holidays