System
Q: Which databases are supported?
Q: Which web browsers are supported?
A: We support MS Internet Explorer 6, MS Internet Explorer 7 and Firefox 2+ (on all platforms).
Q: What Operating Systems are supported?
A: The server should be installed on Windows Server 2000 or 2003, running the IIS web server.
Q: Can I run IntelliEnterprise in a Hosted Environment?
A: You should check with your hosting service to determine if they will support installation of IntelliEnterprise. In most cases, this is supported when you purchase a dedicated server level hosting plan.
Q: What technology is your product built on?
A: IntelliEnterprise is built on Microsoft .NET technology, with some ASP and COM components.
Licensing
Q: Can the Evaluation Version be upgraded to a Full Version?
A:
Yes, after we receive payment for your Full license, you will receive a confirmation email containing instructions on how to obtain an upgraded license.
All settings, documents, data, etc will be retained during the upgrade process.
A:
Please contact your Sales representative or consultant. adenin TECHNOLOGIES is happy to extend you evaluation license to ensure a successful proof-of-concept phase prior to purchase.
Q: What is the difference between a Full Use license and a Read Only User?
A: Some licensing categories distinguish between a Full Use and a Read Only user.
The majority of your employees will be Read Only users, who mainly consume information on the intranet, rather than creating it.
Full Use licenses are required for each user who will act as an Administrator, Content Editor/Manager, Workflow Designer, Application Builder or Workflow Participant.
Q: Can I add additional users to an existing license?
A: Yes, you may purchase additional users for an existing license.
The cost of the upgrade will depend on what license category you are currently running, how many and what type of new user you wish to add and if you will move to a new license category. But in general, you pay only the difference between the new license and the purchase price of your original license.
Q: How do I purchase IntelliEnterprise and obtain my permanent license?
A: Please submit a Purchase Order to
sales@adenin.com and/or call 1-800-975-6096.
Please call us if you do not already have a quote and require one to initiate your Purchase Order.
If you do not require a quote, our online
Pricing Calculator will give you the valid current price.
A: Your evaluation license includes 20 users for 30 days. All software functionality is included.
Q: Does my license include upgrades to future versions of IntelliEnterprise?
A: By maintaining a current Support & Update Subscription, you will always have access to the most current major and minor updates. It is the Support & Upgrade Subscription status, rather than the license, which determines what version you are authorized to use.
Future changes to the license, such as adding users or changing to a new license category, will affect only the original license and will not change your version status.