Salesforce Service Cloud icon connected icon alexa icon

adenin for AlexaEasily show your live Salesforce Service Cloud data inside Alexa

By adding our Skill you can get answers from Salesforce Service Cloud right on your Alexa

Screenshot of Alexa
App picker with Salesforce Service Cloud selected
Salesforce Service Cloud icon

Salesforce Service Cloud

Live data

Your Salesforce Service Cloud data is now securely showing in Alexa

Salesforce Service Cloud icon connected icon alexa icon

Simplify Your Business Workflow with Alexa and Salesforce Service Cloud Integration

Unlock the potential of your Salesforce Service Cloud data by integrating it with Alexa for Business. With adenin, our powerful SaaS app, your business information is seamlessly connected to your Alexa device.

With adenin, you get to experience:

  • Smart Data Fetching: Your Salesforce Service Cloud data at your command—literally. Just ask Alexa!
  • Unified Workplace: Keep all your important business data in one place, right within your favorite devices.
  • Efficient Communication: Exchange information through Alexa Display Language with a natural and intuitive interface.
  • Streamlined Processes: Automate complex tasks and processes with Alexa, making your business operations smooth and efficient.
  • User-friendly: Developer-friendly tools that help you customize and manage your integrations easily.

Get the most out of your Salesforce Service Cloud and Alexa integration with adenin. Stay ahead, stay connected.

Start your free account with adenin today and experience the future of business integration.

Connect Salesforce Service Cloud to Alexa now

About adenin’s Alexa channel

Using Alexa at work can make both easy tasks and complex processes faster and easier than ever. The adenin Digital assistant Alexa Skills allows you to access to the power of your smart workplace assistant from anywhere in your office... Read more

Alternatives to Alexa on adenin

Frequently asked questions about Salesforce Service Cloud integration integration for Alexa

What data sources are available for Salesforce Service Cloud?

Salesforce Service Cloud provides the following 0 data sources:

Is the Alexa integration free?

Yes, Alexa is one of the channels built-in into adenin, a platform that integrates all kinds of work apps into a personal dashboard as well as your other work applications, such as intranets or chatbots. Bear in mind that, even though channels such as Alexa are free, the use of adenin (including using data from Salesforce Service Cloud) incurs usage charges according to your plan. See the pricing page for details →

Who is the Alexa integration for?

adenin’s Alexa integration is a popular choice for Customer Service, Human Resources and IT teams at small to large organizations. The data sources that are built into Salesforce Service Cloud (see above) are incredibly simple to integrate into Alexa and don't require any technical know-how. The adenin platform completely handles authenticating with Salesforce Service Cloud and then loads your data into an Adaptive Card layout that, in turn, will be embedded into Alexa.

Do I have to be a developer to use the Alexa integration with Salesforce Service Cloud?

No, the integration is designed to help busy managers stay on top of their various workplace applications, where Salesforce Service Cloud is just one of many examples (see others). As such, we designed many tools that reduce the amount of coding expected of users: Starting with the Salesforce Service Cloud integration, which you can set up yourself in just a few, completely code-free, steps (see instructions).

Then with the built-in Card designer we automatically generate a layout from your Salesforce Service Cloud data. You could tweak this further in the low-code designer, either yourself if you have some HTML-related skills, or with a little help from us – just reach out to one of the team.

Lastly, there will be the Alexa integration which is self-explanatory to install. Just check the installation instructions section for more details.

How does adenin ensure my Salesforce Service Cloud data is safely delivered to Alexa?

We use the secure OAuth standard which means you authorize adenin accessing your Salesforce Service Cloud data and in turn authorize us to share this data with Alexa. Both of these authorizations can be revoked by you at any point through the Linked accounts menu (requires user account). No data is ever stored on adenin servers, instead it is directly sent to the client (in this case Alexa) who will treat it in accordance with their privacy policy. Please also check out our Privacy Policy for more details.

Install Salesforce Service Cloud integration for Alexa

With adenin you can easily integrate any business app into Alexa

  1. Click the Add button below

    adenin logoAdd Salesforce Service Cloud to adenin
  2. Either log in or create your free adenin account. Then you will be directed to your personal dashboard where the installation of your Salesforce Service Cloud integration will start.

  3. Follow the steps in the modal by clicking Next including selecting your data source, authorizing your Salesforce Service Cloud account and more attributes (if they are required).

    At the end click Finish and our built-in smart technology generates a Card with the live data it received from the Salesforce Service Cloud API.

    Image of Salesforce Service Cloud securely connecting with authorization from user
    Salesforce Service Cloud icon

    Salesforce Service Cloud

  4. Your Card will now appear on your adenin dashboard.

  5. Modify or embed your Salesforce Service Cloud Adaptive Card from the ··· button in the top right-hand corner of your card:

    Click Edit in Designer to open the Card’s layout in the low-code Adaptive Card designer.

    By clicking Share you can see options for embedding your Card into intranet and chatbot channels. For example, your Salesforce Service Cloud works as a SharePoint web part, or with chatbots such as Microsoft Teams.

To begin, add the adenin’s Alexa integration to your Alexa account.

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With all our other apps, your possibilities are endless

adenin’s Alexa integration isn't just limited to Helpdesk applications, such as Salesforce Service Cloud. Truly transform your Alexa experience by simply browsing our App Directory for all your other work tools.

It’s like a personal homescreen where you can monitor everything with ease and from one central location.

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