Improve employee happiness by 16%
Never miss another update with real-time Salesforce Service Cloud data
Make better use of your Slack App investment
Install the Slack App integrationYou can simply add our adenin platform to Slack App by following the below button
by securely authenticating and selecting a data source
Salesforce Service Cloud
and never risk Slack App users missing another update
With the Service Cloud app for Digital Assistant, you get your latest cases straight on your Digital Assistant Board. Especially when tickets arrive in a shared mailbox, it can be hard to realize when there is a new case assigned to you.
But the Service Cloud app places a convenient Adaptive Card on your Board, that shows you all of your open cases that even be sorted by priority
See a list of your Salesforce cases so you quickly spot whenever you have a new case open, without having to manually check your inbox. Perfect for when Salesforce cases go to a shared mailbox.
Similar version: Sorted by priority
Get an alternative version of this Card where your cases are sorted by priority (requires Priority to be an available field in your Salesforce instance)
Open a new case directly in Salesforce without breaking your flow. This Adaptive Card can be easily pinned to your Board or embedded into any other channel where your Digital Assistant is available
The built-in Cards are Adaptive Cards which you can easily customize to match your requirements by clicking on ··· and then Edit in Designer. But you can also make entirely new Adaptive Card for Salesforce Service Cloud using the built-in Adaptive Card designer.
It will automatically connect with Salesforce's RESTful API and take care of the authentication. All you have to do is direct the Designer to a SOSL search of your choosing. To do this click on Connect to data source and enter the connection string /services/data/v54.0/query?q= followed by your SOSL search string.
Cut down on distractions and empower your employees to focus on what's important with the Digital Assistant Slack chatbot. Your smart assistant works seamlessly with Slack as a chatbot app. It's always available to answer questions, perform tasks and send real-time updates to users.
The Digital Assistant Slack integration is designed for enterprise use. Easily connect all of your cloud and on-premise corporate data sources, and create a single point of access to all your documents, information and apps. Then simply send a query or command to the Digital Assistant bot and watch it happen in real-time!
Adding the Digital Assistant AI chatbot to your workspace allows users in the workspace to access Digital Assistant, so you can send queries and receive personalized real-time notifications from your favorite business applications.
Access your business applications and data directly from within Slack, and take immediate action. Manage workflows, fill out request forms and more with Slack's message buttons
Subscribe to your favourite Cards; Digital Assistant can send messages with real-time updates directly to your Slack workspace and channels
Add the Digital Assistant Slack app to a channel and ask for files or information. Your smart assistant can respond to queries in seconds, making getting things done easier than ever
Fill out forms, manage workflows and accept requests through Assistant Cards, without having to leave Slack
Ready to transform Slack into a fully-featured collaboration tool, and give your organization a productivity boost? It's quick and easy to add the Digital Assistant Slack app to your workplace. Get started today and see the difference Digital Assistant can make.
The Digital Assistant Slack app and integration are not created by, affiliated with, or supported by Slack Technologies, Inc.
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