Integrate ServiceNow® platform into your own 
personal dashboard or intranet

Card screenshot of ServiceNow integration

adenin puts ServiceNow data and all your other apps into a personal dashboard. Work smarter and interact, create, or embed your apps anywhich way you want.

adenin logoAdd ServiceNow to adenin Opens your adenin dashboard

Surface data from the ServiceNow® platform inside adenin, either on your dashboard, in your intranet or by directly asking one of the built-in smart chatbot channels.

  • Create Adaptive Cards using ServiceNow API endpoints which you can embed inside your intranet, for example SharePoint
  • Train the adenin chatbot to show users their ServiceNow data as well as notifying users in real-time when there are new updates in their ServiceNow
  • Create a chatbot for Teams or Slack using ServiceNow data that can bring up records and submit new cases for the user – without having to open ServiceNow in a new window

ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc., in the United States and/or other countries. Other company and product names may be trademarks of the respective companies with which they are associated. Connector for ServiceNow® platform is not offered by ServiceNow.

Get started with the ServiceNow integration

These 4 ServiceNow Cards can be added to your personal dashboard or intranet straight away:

Adaptive Card for Create ServiceNow Incident that can be integrated into SharePoint intranets or works on personal dashboards
Create ServiceNow Incident
adenin logo Add to my dashboard
Adaptive Card for ServiceNow Incidents that can be integrated into SharePoint intranets or works on personal dashboards
ServiceNow Incidents
adenin logo Add to my dashboard

Make your own Adaptive Cards from ServiceNow data

Once you connect the ServiceNow API to your adenin account, a Card with your desired data will be generated and added to your dashboard.

Making changes to this Card’s layout is easy with our low-code Adaptive Card designer. Simply click on the ··· button and then Edit in Designer.

It’s incredibly developer-friendly and lets you drag-and-drop new elements into your design, or adjust the visual properties by selecting any element from the preview area.

Travel Request Card from Concur Travel Request Card from Concur
Business travel request Card Business travel request Card
User profile block
Image block Image block

Available data sources

The ServiceNow connector API provides these 4 endpoints:

ServiceNow integration
Create ServiceNow Incident
Create a new incident in ServiceNow
ServiceNow integration
My Incidents
ServiceNow integration
Query a table
Shows you a customizable result based on a query
ServiceNow integration
ServiceNow Incidents

How to install the ServiceNow integration on your personal dashboard

  1. Click the Add button below

    adenin logoAdd ServiceNow to adenin
  2. Either log in or create your free adenin account. Then you will be directed to your personal dashboard where the installation of your ServiceNow integration will start.

  3. Follow the steps in the modal by clicking Next including selecting your data source, authorizing your ServiceNow account and more attributes (if they are required).

    At the end click Finish and our built-in smart technology generates a Card with the live data it received from the ServiceNow API.

    Image of ServiceNow  securely connecting with authorization from user
    ServiceNow  icon


  4. Your Card will now appear on your adenin dashboard.

  5. Modify or embed your Adaptive Card from the ··· button in the top right-hand corner of your card:

    Click Edit in Designer to open the Card’s layout in the low-code Adaptive Card designer.

    By clicking Share you can see options for embedding your Card into intranet and chatbot channels. For example, your ServiceNow integration works as a SharePoint web part, or with chatbots such as Microsoft Teams.

Get ServiceNow integration for intranets and chatbots

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