Easily integrate your Zendesk data into Amazon Alexa with our integration

Modernize your CRM platform by bringing your Zendesk data
straight to your organizations' Amazon Alexa instance

Improve employee happiness by 16%

Never miss another update with real-time Zendesk data

Make better use of your Amazon Alexa investment

1. Install the Amazon Alexa integration

You can simply add our adenin platform to Amazon Alexa by following the below button

2. Connect your Zendesk account

by securely authenticating and selecting a data source

Zendesk

Integration of Zendesk data into Amazon Alexa

3. Receive your live data

and never risk Amazon Alexa users missing another update

Your Zendesk data
Finished connector results in your Zendesk data being embedded into Amazon Alexa
Connect Zendesk to Amazon Alexa now

With the Zendesk integration, you can stay on top of your assigned tickets and provide outstanding customer service with ease. Simple jump into one of the tickets by clicking on the respective entry.

You'll also get a quick ticket submit form that is ideal if you take customer issues by phone or chat, or perhaps notice an issue with your organization's product yourself. Simple pin the Card to your Board or ask the chatbot for it.

Make Adaptive Cards using your Zendesk data

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Business travel request Card Business travel request Card
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It's easy to create your own Cards by connecting our Adaptive Card designer to your Zendesk instance. To do that, simply follow the button below and then make a fresh Card or click on the Pick a sample button in the designer to get started with a business-focused template.

Alternatively, you can simply use one of the built-in Adaptive Cards from above and edit their layout by clicking ··· → Edit in Designer.

Digital Assistant logoMake a custom Adaptive Card for Zendesk

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Using Alexa at work can make both easy tasks and complex processes faster and easier than ever. Amazon Alexa Skills allow you to extend the functionality of your Amazon Echo, Dot or Show devices. Add the Digital Assistant Alexa skill to access to the power of your smart workplace assistant from anywhere in your office - with only your voice!

The Digital Assistant Alexa skill is designed for enterprise use. Easily connect all of your cloud and on-premise corporate data sources, and create a single point of access to all your documents, information and apps.

With the Digital Assistant Alexa skill, use cases like managing workflows and approvals or getting customer information when you need it are as simple as giving a voice command to Alexa. Ask Alexa to perform any day-to-day business task: "create a new helpdesk ticket", "request PTO", or "show me my next online meeting". Your smart assistant will make it happen in seconds!

With a voice controlled smart assistant, your organization can drastically improve its employee experience by putting your enterprise data at your fingertips. Simplify daily tasks, save valuable time and improve productivity with a voice controlled smart assistant, accessible via any of your Amazon Echo devices.

  • Access your business applications and data from any Alexa device

  • Ask your smart assistant to perform actions or find information and get an instant response

  • Receive notifications from applications when notable events occur

Ready to bring the power of Alexa for Business to your organization? It's quick and easy to add the Digital Assistant Alexa skill to your workplace Alexa devices. Get started today and see the difference Digital Assistant can make.

All product names, logos, and brands are property of their respective owners. All company, product and service names used on this website are for identification purposes only. Use of these names, logos, and brands does not imply endorsement.