Easily integrate your Zendesk data into Cisco Webex with our integration

Modernize your CRM platform by bringing your Zendesk data
straight to your organizations' Cisco Webex instance

Improve employee happiness by 16%

Never miss another update with real-time Zendesk data

Make better use of your Cisco Webex investment

1. Install the Cisco Webex integration

You can simply add our adenin platform to Cisco Webex by following the below button

2. Connect your Zendesk account

by securely authenticating and selecting a data source

Zendesk

Integration of Zendesk data into Cisco Webex

3. Receive your live data

and never risk Cisco Webex users missing another update

Your Zendesk data
Finished connector results in your Zendesk data being embedded into Cisco Webex
Connect Zendesk to Cisco Webex now

With the Zendesk integration, you can stay on top of your assigned tickets and provide outstanding customer service with ease. Simple jump into one of the tickets by clicking on the respective entry.

You'll also get a quick ticket submit form that is ideal if you take customer issues by phone or chat, or perhaps notice an issue with your organization's product yourself. Simple pin the Card to your Board or ask the chatbot for it.

Make Adaptive Cards using your Zendesk data

Travel Request Card from Concur Travel Request Card from Concur
Business travel request Card Business travel request Card
User profile block
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It's easy to create your own Cards by connecting our Adaptive Card designer to your Zendesk instance. To do that, simply follow the button below and then make a fresh Card or click on the Pick a sample button in the designer to get started with a business-focused template.

Alternatively, you can simply use one of the built-in Adaptive Cards from above and edit their layout by clicking ··· → Edit in Designer.

Digital Assistant logoMake a custom Adaptive Card for Zendesk

All product names, logos, and brands are property of their respective owners. All company, product and service names used on this website are for identification purposes only. Use of these names, logos, and brands does not imply endorsement.

Add the Digital Assistant chatbot to your Webex account and everybody on your team can speak to their intelligent chatbot assistant. The Digital Assistant is connected to all your other workplace tools and surfaces their information inside the chatbot – all the user has to do is simply ask for it.

  • Cut down on the number of workplace tools users have to jump in-between, by integrating them all into your Cisco Webex extension

  • Ask for information using natural language courtesy of the built-in AI engine that can understand the users' intent

  • Answers are shown as Adaptive Cards with text, images, charts and even in-line buttons and forms so users get a rich experience without having to leave Webex

All product names, logos, and brands are property of their respective owners. All company, product and service names used on this website are for identification purposes only. Use of these names, logos, and brands does not imply endorsement.