2018 is all about creating a workplace that stands a cut above the rest. Constructing a digital workplace, facilitating social collaboration and providing an outstanding user experience are three cornerstones of a great intranet – and a great intranet is the foundation of a great workplace. As we reach the end of the first quarter of the year, can you say with confidence that your intranet is the best it could be? If not, here are some of our suggestions on how to get the most out of your intranet.
A digital workplace paves the way to more effective way of working, increased employee engagement and improved productivity across your organization. Embracing a digital workplace is becoming less of an option and more of a requirement for the modern business – if you don't keep up with digital transformation, you're much more likely to fall behind in the global marketplace. According to the Digital Workplace Survey, only 5.2% of organizations said that creating a digital workplace wasn’t a priority.
Don't be fooled into thinking you can replace your intranet with a digital workplace. Instead, your intranet should both be a gateway to your wider technology toolbox and a tool itself – one which allows you to easily access all the resources you need on a day to day basis, as well as share, collaborate and communicate effectively with your teams and your wider workplace. If your current intranet isn't fitting the bill, it might be time to look for a different solution which is going to enhance the way you work instead of holding you back.
Social tools encourage both collaboration between teams, as well as employee engagement with your intranet. When your team can share ideas and feedback, work cohesively across countries and departments, and share their knowledge and expertise easily, their productivity and the impact and quality of their results will drastically improve.
In 2018, fighting against silos of knowledge of resources is a losing battle - almost a third of organizations surveyed said lack of cross-departmental collaboration was their biggest workplace challenge. Look to embrace the social aspect of your workplace and add it as a tool in your digital workplace; encourage blogging, online chats, team workspaces, forums and shared resources. Listen to your staff – how do they feel their intranet could be improved further? All these elements can contribute towards employee engagement with your intranet, and all the benefits that come along with it.
If your intranet isn't easy to use, doesn't look visually appealing, or if the only way to access your intranet on the go is through a poorly optimised webpage on their phone's browser, your staff won't use it. Employee engagement with your intranet is critical to reaping the benefits of a digital workplace – and so user experience should be at the top of your list of considerations when creating or choosing an intranet software.
The easier it is for your staff to find information relating to their role, complete a task or connect with other employees who can help them to do something, the happier and more productive your staff will be. A study by the Neilsen Norman group revealed that the average employee fails to complete basic tasks on their intranet 1 in 4 times! Empower your staff to do their job effectively, and they'll repay you twice over. Having effective mobile access to your intranet is more important than ever – the days of only doing work at your desk are long gone! If your intranet is hindering rather than helping your workflow, it's time to look for a better alternative.
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