Chatbots are taking the enterprise scene by storm in 2018. 80% of businesses want to implement chatbots in some way by 2020, and in 2022, it's estimated that chatbots will be responsible for cost savings of over $8 billion per year! With a variety of features, applications and options, alongside the constantly-evolving AI landscape, the potential benefits from implementing chatbots in the enterprise are greater than ever.
If you're just dipping your toe into the world of enterprise chatbots, check out this infographic for a quick-start guide into three chatbot use cases for the modern enterprise.
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