Archive

AI Chatbot, Digital Workplace, Intranets

6 benefits of introducing a smart assistant to your workplace

We're very passionate about creating a digital workplace that delights users. So naturally our websites are laden with features and technical specifics, such as APIs or Adaptive Cards. But, at a more fundamental level, what are...

Digital Workplace

How we hacked our CRM software and turned it into a chatbot

You will probably know that feeling of despair you sometimes get from your workplace apps. It's as if they were designed to actually make your life harder. 🤨😩 Oftentimes your only hope for help is posting...

Updates

📣 April update: New apps from Keap, Todoist & IEX Cloud

Another month, another great update for Digital Assistant users. Let us get straight to the facts: New app: Keap The e-mail marketing and CRM platform Keap has joined the App Directory as a new Connector for your...

AI Chatbot, Digital Workplace

Digital Assistant for Marketing

Modern marketers need to coordinate content and campaigns between a bewildering number of tools. Here are the most challenging obstacles and how a smart assistant for marketing can help: Challenge 1: Overwhelming report data Digital marketing success...

AI Chatbot, Updates

📣 March update: New apps and Adaptive Card designer updates

In this months' updates we've made a number of great UI improvements to the Adaptive Card designer and added 2 apps to the App Directory. Check it out! New app: Salesforce We've refreshed our Salesforce app, and...

Intranets, Updates

📣IntelliEnterprise 15 released: New theme, Digital Assistant integration, and many more improvements

Today we're releasing IntelliEnterprise Release 15 – the best release we've ever made. Find a brief overview over all the new features, and how to upgrade, in this blog post. For a detailed view, please refer...

AI Chatbot, Digital Workplace

Fix these 5 common SharePoint search complaints

I bet you didn't know that SharePoint is used by over 200 million people worldwide, which gives its search engine a similar size to Google's US business. Given this size, it's surprising how many people...

AI Chatbot, Comparisons, Digital Workplace

7 things to consider before building an IBM Watson assistant chatbot

We recently documented our own experiment to build an IBM Watson Assistant chatbot with Atlassian. If you're thinking about doing the same, you could benefit from the lessons we learned. 😉 1. Docs can work against...

AI Chatbot, Digital Workplace

Simply explained: What are enterprise chatbots?

Obviously most chatbots exist within a consumer context, say for customer service purposes; however for an enterprise chatbot the use for internal customers (i.e. your team) is top of mind. Put simply, an enterprise chatbot is...

Comparisons, Digital Workplace

Whatever happened to these mobile SaaS acronyms?

A couple of years ago a bunch of acronyms seem to have defined the conversation, among them combinations like MEAP, MADP or MBaaS. What ever happened to these? Let's find out... MADP – The summary term Short...

AI Chatbot, Digital Workplace

How can I use a rest API?

So you found that your SaaS app has API documentation, and now you wonder what you can do with it? In this article we clear up what APIs are, and show you useful next steps...

Digital Workplace, Updates

📣January '21 update: New header and Microsoft 365 features

For our first update of the year we have rolled out some improvements to the Digital Assistant web app and Microsoft 365 integration. 1. Web app improvement We've redesigned the top header in Digital Assistant so it...

Digital Workplace

The 3 types of AI every tech person should know

Since Gartner sees most AI trends are just about reaching the "plateau of disappointment" this year, I thought it would be a good opportunity to give you an overview over what the different genres of...

AI Chatbot, Digital Workplace

ELI5: Ambient Computing in the enterprise

Although first incepted in the 1990s, ambient intelligence has seen a recent resurgence in popularity thanks to a widespread adoption of IoT features in devices. In a nutshell, people speak of ambient computing when they mean...

Digital Workplace

Easily explained: Differences between Push and Pull APIs

Trending Topic

Most applications, be it Facebook or a business app, make at least some of their data available for other applications to consume. The type of API architecture a service provides has a big impact on...

Digital Workplace, Intranets

11 free Adaptive Card templates for businesses

Adaptive Cards are a standardized UX for business use cases, such as displaying Adaptive Cards in SharePoint, or to build a chatbot with Adaptive Cards. With the wide range of input types and the flexible...

Updates

📣 November '20 updates: Webhook integrations & Alexa skill

In one of the larger updates of the year, we're excited to release features around Webhook integration and release a new Alexa Skill. 1. Create Cards and Notifications via Webhook View of a Flow with a Webhook...

Updates

📣 October '20 updates: Make Cards from RSS Feeds

We've been busy making some great improvements to Digital Assistant this October! Here's a quick overview of what to keep an eye out for in your Assistant. 1. Build RSS Feed Cards in seconds Earlier this year...

Digital Workplace, Intranets

How to build an Adaptive Card for a SharePoint intranet

Adaptive Cards are a standardized "recipe" for writing a Card in Microsoft Teams or other Microsoft products. However, oddly SharePoint does not directly let you embed Adaptive Cards from within their UI. In this tutorial, I...

Intranets, Updates

📣 Announcing IntelliEnterprise 15 with AI Assistant

At adenin, we've been committed to creating an engaging, unified employee experience for over 20 years. Whilst workplaces have evolved and transformed digitally, intranets are still at the heart of a digital workplace - so...

Updates

📣 September '20 updates: Design Cards as Adaptive Cards and SCIM user management

We've been working hard to add the features you've been asking for to your Assistants. Here's a quick rundown of the product updates coming your way this September. 1. Adaptive Card Designer We've added a new way...

Updates

📣 Feature update: App Directory

We have listened to user feedback and redesigned our selection of apps and Cards. Apps are now center stage to the Assistant experience and we've made it easier than ever before to find and add...

Updates

📣 Feature update: Your Card Hub

We've improved the way you can manage your Cards in Digital Assistant. Now all types of Cards (Custom, Adaptive, From App Directory, QnA) are collected under one roof: Your Card Hub. The Card Hub is the...

Updates

📣 June '20 updates: Better user onboarding and API monitoring

For June we have released a few minor tweaks aimed to enhance the Digital Assistant experience. 1. Social Logins We've now added convenient sign ups to Digital Assistant which is supported by Microsoft products, Google...

AI Chatbot, Digital Workplace, Intranets

Unlockdown: How internal comms can offer reassurance

Offices around the globe are slowing reopening following weeks of uncertainty. As colleagues are returning to work, they may feel stressed or anxious over how their workplace has changed. So as an internal comms rep you...

Updates

🎉 Feature announcement: Create custom Cards with Postman

You can now rapidly create Cards with your own API data using Postman as the foundation. Postman is a universal API development tool that is used to create developer-friendly APIs as well as used to consume...

AI Chatbot

How to build a Watson chatbot for an internal team

IBM Watson is one of the heavyweights in the chatbot business. Packed with AI and NLP technology, and armed with its Jeopardy contestant credentials, it's certainly a very lofty product; but one that is aimed...

Digital Workplace

Digital Assistant for HR

Digital transformation is uniquely affecting every facet of HR operations, be it recruiting digital natives, offering digital services to employees or ensuring an engaged workforce and digital culture. What challenges do HR ops face in...

Digital Workplace

Digital Assistant for IT

Microsoft Teams is bound to dominate as this analysis shows Nearly every organization today is somewhere along the path to transitioning to Office 365 and Microsoft Teams. SharePoint was already powering 70% of all Intranets before,...

Digital Workplace

Digital Assistant for Internal Comms

It's tough times for internal comms folks. More and more tools have gone into the Cloud, making it harder to get through to the user with a single, consistent voice. Tool hopping has been rampant...

Updates

📣 Feature update: SharePoint embedding for Digital Assistant Cards

We've overhauled our SharePoint Embed channel to be just one easy to install package for Office365. In this new version you get: Assistant results on Search pagesA more convenient sidebar for editing the settings of the Cards...

AI Chatbot, Digital Workplace

Best practices for selecting an AI chatbot platform

If you're interested in creating a chatbot solution for your workplace, you will often find yourself considering primarily customer-facing platforms. In this guide we help you find evaluation criteria that help you decide which solution...

Updates

📣 Feature update: Chrome extension for Digital Assistant

New Digital Assistant Chrome extension Today we have released a new version of our Chrome extension! With this new version you get: A new design that's centered around the Notifications dropdown in Digital AssistantEasy access to Ask...

AI Chatbot, Digital Workplace

The most popular workplace chatbot use case examples

It's easy to find AI chatbot ideas for consumer or customer-facing applications, like shopping assistants, customer service or flight booking bots – almost any service can be reincarnated as a chatbot. But if you're looking to...

AI Chatbot, Digital Workplace

How to create a Botpress workplace chatbot using business data

Botpress is an unusual offering in the landscape of AI chatbots; it's free, and it's open-source, which immediately puts it at the top of the list for many people. Not only that, but it can...

AI Chatbot, Digital Workplace

Top 3 smart office assistant devices you need to know about (with screenshots)

Just like the Alexa in your kitchen, smart office devices exist to make your day-to-day job easier. Gartner predicts that 25% of workers will use digital assistants every day by 2021, and it's no surprise...

AI Chatbot, Digital Workplace

Free tool to check your workplace's smart assistant potential

Quiz

If you're like most of our customers you want to improve your digital workplace offering, but just how exactly you can do that and what products to choose can be a struggle. So you may see...

AI Chatbot, Digital Workplace

How to make an employee-facing chatbot with Dialogflow in 10 steps

Even though most chatbot projects are customer-facing, it is estimated that up to 26% of chatbots are operations focused. Google's Dialogflow is a popular platform for building and deploying chatbots as it's easy to setup...

AI Chatbot, Digital Workplace

Build an AI chatbot for your team in 10 steps

Building a chatbot has become relatively easy with many dedicated tools, but to make an internal chatbot for work can be a tall order. Of course it needs to be 'smart' and personalized, but crucially...

Digital Workplace, Intranets

How to make SharePoint into a successful digital workplace (Updated August '20)

Trending Topic

Let an admin dream 💭 Like many SharePoint admins you can probably clearly picture a modern, digital workplace. One that gets you everything you need, lets you breeze through tasks in just a few clicks, all...

AI Chatbot, Digital Workplace, Intranets

7 best SharePoint add-ins for a digital workplace (Updated April '21)

Many Intranet managers grew up pouring over a gazillion add-ons in order to customize their SharePoint 2010 or 2013. Whatever your use case was – workflows, social networks or record management – there used to...

Digital Workplace, Updates

How to upgrade your daily commute with Android Auto

Unless you're fortunate enough to be a remote worker, commuting is an unfortunate but necessary part of the daily grind. And the odds are that you probably drive to work, on your own, for almost...

Comparisons, Digital Workplace

Oracle Digital Assistant vs adenin comparison (Updated Dec '20)

So you're thinking about starting a project with Oracle's Digital Assistant, but came across this site for adenin Digital Assistant. In this article we have compared them both, and found similarities and differences that could...

Digital Workplace, Intranets

3 innovations for smarter Intranets

Intranet innovativeness is stagnating. With the ubiquity (and market share) of intranet software like SharePoint, it feels as though intranets have reached their 'end game' - the same old features, the same-look-but-a-different-colour-feel, and the bad...

AI Chatbot, Comparisons, Digital Workplace

[Updated 2020] Alexa vs. Google Assistant - what's best for workplace apps?

Most organizations looking towards smart speakers for their Digital Workplaces fall into one of two categories: Create a smart office where employees can use voice commands for certain actionsEnable employees to access some of their data...

Digital Workplace, Intranets

Infographic: The hidden costs of poor Knowledge Management

Infographic

Does your organization employ a knowledge management strategy? If not, you could be in for a shock: read our infographic to learn how poor knowledge management can impact your company, and how you can turn...

Updates

adenin announces new branding for 2019

adenin is excited to announce a long-awaited rebranding of some of its brands. A new adenin logo After now 20 years the current rectangular logo is finally ready for retirement. Farewell, old pal. 👋 As our new logo...

Digital Workplace, Intranets

Building with Adaptive Cards? 7 things you need to consider (Updated April '21)

Trending Topic

What is Adaptive Cards? Adaptive Cards is a universal Card UI framework released by Microsoft in 2017 which aims to standardize the layouting of Cards independent of the host platform.The goal is to define a Card...

Intranets

Why You Need An Intranet Communications Plan

We recently wrote about all the reasons why modern intranet and enterprise portal projects can fail based on mistakes or misjudgments made throughout the design process. Today we’re taking a look at what internal communications and intranet...

Digital Workplace

The 5 definitive Digital Workplace trends for 2021

With working from home becoming more widespread in 2020, there is an increased requirement for organizations to deliver on strong digital workplaces. Whilst requirements differ from company to company, we start to see some patterns...

Updates

Digital Assistant wins ‘Rising Star' and ‘Great User Experience' Awards from FinancesOnline

We’re excited to announce that Digital Assistant, our digital assistant for the modern enterprise, has received two awards from B2B software reviews website FinancesOnline for being a ‘Rising Star’ and for delivering a ‘Great User...

AI Chatbot, Digital Workplace

3 ways voice-first digital assistants are transforming the office

Did you know that speech recognition tools have been around for six decades? In 1952 Bell Labs built AUDREY, the world’s first speech recognition tool - a six-foot high relay rack capable of recognizing digitals with 97-99%...

Updates

Introducing Digital Assistant and Webex Teams

We’re excited to announce that Digital Assistant for Cisco Webex Teams is here – our latest integration with the popular collaboration app for enterprises of all sizes. With the enterprise chatbot platform Digital Assistant, you...

Updates

Digital Assistant and the Digital Workplace of the Year Awards 2018

At the recent Digital Workplace Experience 2018 conference, hosted in Chicago by CMSWire and Digital Workplace Group, our valued client Cisco was a runner up for the 2018 Digital Workplace of the Year award. Celebrating organizations...

Updates

New Chatbot channel available: Microsoft Teams

Microsoft Teams is rapidly picking up market share in the enterprise chat market, with over 200,000 organizations worldwide utilising teams as their chat collaboration tool of choice. But if you're already using Teams, or considering transitioning towards it, you might be...

Digital Workplace

9 surprising ways digital assistants transform employee experience (Updated Oct '20)

You and I know, that being in charge of company IT is no picnic. Especially if you're planning to create a digital workplace, that's fun and engaging, you will need to chanel some serious Steve...

Updates

Smart Assistant chatbot for Workplace by Facebook released

Digital Assistant for Workplace by Facebook is on its way and coming to a Workplace near you! Supercharge your digital employee experience with direct access to your smart assistant from anywhere in your Workplace. The Digital Assistant...

Intranets

3 Surprising Reasons Why The Enterprise Portal Is Modern Again

Some of you may still remember the days of the enterprise portal. In the late nineties and early noughties, the enterprise portal reigned king in businesses worldwide. Its main objective? To provide a single point of...

Intranets

4 surprising Intranet trends for 2021

With the year coming to an end, here are four up and coming trends for Intranet software that will see major development in 2021. These trends apply to both SharePoint and non-SharePoint Intranet platforms. Trend 1: More app...

Intranets

Why social Intranets often fail

SharePoint runs between two thirds to 70% of all Intranets, but not many people know that it also powers over 55% of all Social Intranets. It dominates this market despite the fact it isn't a...