Artificial Intelligence

AI Chatbot, Digital Workplace

Modern marketers need to coordinate content and campaigns between a bewildering number of tools. Here are the most challenging obstacles and how a smart assistant for marketing can help: Challenge 1: Overwhelming report data Digital marketing success...

AI Chatbot, Updates

In this months' updates we've made a number of great UI improvements to the Adaptive Card designer and added 2 apps to the App Directory. Check it out! New app: Salesforce We've refreshed our Salesforce app, and...

AI Chatbot, Digital Workplace

I bet you didn't know that SharePoint is used by over 200 million people worldwide, which gives its search engine a similar size to Google's US business. Given this size, it's surprising how many people...

AI Chatbot, Comparisons, Digital Workplace

We recently documented our own experiment to build an IBM Watson Assistant chatbot with Atlassian. If you're thinking about doing the same, you could benefit from the lessons we learned. 😉 1. Docs can work against...

AI Chatbot, Digital Workplace

Obviously most chatbots exist within a consumer context, say for customer service purposes; however for an enterprise chatbot the use for internal customers (i.e. your team) is top of mind. Put simply, an enterprise chatbot is...

AI Chatbot, Digital Workplace

So you found that your SaaS app has API documentation, and now you wonder what you can do with it? In this article we clear up what APIs are, and show you useful next steps...

AI Chatbot, Digital Workplace

Although first incepted in the 1990s, ambient intelligence has seen a recent resurgence in popularity thanks to a widespread adoption of IoT features in devices. In a nutshell, people speak of ambient computing when they mean...

AI Chatbot, Digital Workplace, Intranets

Offices around the globe are slowing reopening following weeks of uncertainty. As colleagues are returning to work, they may feel stressed or anxious over how their workplace has changed. So as an internal comms rep you...

AI Chatbot

IBM Watson is one of the heavyweights in the chatbot business. Packed with AI and NLP technology, and armed with its Jeopardy contestant credentials, it's certainly a very lofty product; but one that is aimed...

AI Chatbot, Digital Workplace

If you're interested in creating a chatbot solution for your workplace, you will often find yourself considering primarily customer-facing platforms. In this guide we help you find evaluation criteria that help you decide which solution...

AI Chatbot, Digital Workplace

It's easy to find AI chatbot ideas for consumer or customer-facing applications, like shopping assistants, customer service or flight booking bots – almost any service can be reincarnated as a chatbot. But if you're looking to...

AI Chatbot, Digital Workplace

Botpress is an unusual offering in the landscape of AI chatbots; it's free, and it's open-source, which immediately puts it at the top of the list for many people. Not only that, but it can...

AI Chatbot, Digital Workplace

Just like the Alexa in your kitchen, smart office devices exist to make your day-to-day job easier. Gartner predicts that 25% of workers will use digital assistants every day by 2021, and it's no surprise...

AI Chatbot, Digital Workplace

If you're like most of our customers you want to improve your digital workplace offering, but just how exactly you can do that and what products to choose can be a struggle. So you may see...

AI Chatbot, Digital Workplace

Even though most chatbot projects are customer-facing, it is estimated that up to 26% of chatbots are operations focused. Google's Dialogflow is a popular platform for building and deploying chatbots as it's easy to setup...

AI Chatbot, Digital Workplace

Building a chatbot has become relatively easy with many dedicated tools, but to make an internal chatbot for work can be a tall order. Of course it needs to be 'smart' and personalized, but crucially...

AI Chatbot, Digital Workplace, Intranets

SharePoint customizations have long been a key focus area for Intranet product owners. For a long time what Add-Ons to choose was almost a bigger question than whether or not to choose SharePoint against another...

AI Chatbot, Comparisons, Digital Workplace

Most organizations looking towards smart speakers for their Digital Workplaces fall into one of two categories: Create a smart office where employees can use voice commands for certain actionsEnable employees to access some of their data...

AI Chatbot, Digital Workplace

Did you know that speech recognition tools have been around for six decades? In 1952 Bell Labs built AUDREY, the world’s first speech recognition tool - a six-foot high relay rack capable of recognizing digitals with 97-99%...