Digital Workplace

AI Chatbot, Digital Workplace, Intranets

We're very passionate about creating a digital workplace that delights users. So naturally our websites are laden with features and technical specifics, such as APIs or Adaptive Cards. But, at a more fundamental level, what are...

Digital Workplace

You will probably know that feeling of despair you sometimes get from your workplace apps. It's as if they were designed to actually make your life harder. 🤨😩 Oftentimes your only hope for help is posting...

AI Chatbot, Digital Workplace

Modern marketers need to coordinate content and campaigns between a bewildering number of tools. Here are the most challenging obstacles and how a smart assistant for marketing can help: Challenge 1: Overwhelming report data Digital marketing success...

AI Chatbot, Digital Workplace

I bet you didn't know that SharePoint is used by over 200 million people worldwide, which gives its search engine a similar size to Google's US business. Given this size, it's surprising how many people...

AI Chatbot, Comparisons, Digital Workplace

We recently documented our own experiment to build an IBM Watson Assistant chatbot with Atlassian. If you're thinking about doing the same, you could benefit from the lessons we learned. 😉 1. Docs can work against...

AI Chatbot, Digital Workplace

Obviously most chatbots exist within a consumer context, say for customer service purposes; however for an enterprise chatbot the use for internal customers (i.e. your team) is top of mind. Put simply, an enterprise chatbot is...

Comparisons, Digital Workplace

A couple of years ago a bunch of acronyms seem to have defined the conversation, among them combinations like MEAP, MADP or MBaaS. What ever happened to these? Let's find out... MADP – The summary term Short...

AI Chatbot, Digital Workplace

So you found that your SaaS app has API documentation, and now you wonder what you can do with it? In this article we clear up what APIs are, and show you useful next steps...

Digital Workplace, Updates

For our first update of the year we have rolled out some improvements to the Digital Assistant web app and Microsoft 365 integration. 1. Web app improvement We've redesigned the top header in Digital Assistant so it...

Digital Workplace

Since Gartner sees most AI trends are just about reaching the "plateau of disappointment" this year, I thought it would be a good opportunity to give you an overview over what the different genres of...

AI Chatbot, Digital Workplace

Although first incepted in the 1990s, ambient intelligence has seen a recent resurgence in popularity thanks to a widespread adoption of IoT features in devices. In a nutshell, people speak of ambient computing when they mean...

Digital Workplace

Most applications, be it Facebook or a business app, make at least some of their data available for other applications to consume. The type of API architecture a service provides has a big impact on...

Digital Workplace, Intranets

Adaptive Cards are a standardized UX for business use cases, such as displaying Adaptive Cards in SharePoint, or to build a chatbot with Adaptive Cards. With the wide range of input types and the flexible...

Digital Workplace, Intranets

Adaptive Cards are a standardized "recipe" for writing a Card in Microsoft Teams or other Microsoft products. However, oddly SharePoint does not directly let you embed Adaptive Cards from within their UI. In this tutorial, I...

AI Chatbot, Digital Workplace, Intranets

Offices around the globe are slowing reopening following weeks of uncertainty. As colleagues are returning to work, they may feel stressed or anxious over how their workplace has changed. So as an internal comms rep you...

Digital Workplace

Digital transformation is uniquely affecting every facet of HR operations, be it recruiting digital natives, offering digital services to employees or ensuring an engaged workforce and digital culture. What challenges do HR ops face in...

Digital Workplace

Microsoft Teams is bound to dominate as this analysis shows Nearly every organization today is somewhere along the path to transitioning to Office 365 and Microsoft Teams. SharePoint was already powering 70% of all Intranets before,...

Digital Workplace

It's tough times for internal comms folks. More and more tools have gone into the Cloud, making it harder to get through to the user with a single, consistent voice. Tool hopping has been rampant...

AI Chatbot, Digital Workplace

If you're interested in creating a chatbot solution for your workplace, you will often find yourself considering primarily customer-facing platforms. In this guide we help you find evaluation criteria that help you decide which solution...

AI Chatbot, Digital Workplace

It's easy to find AI chatbot ideas for consumer or customer-facing applications, like shopping assistants, customer service or flight booking bots – almost any service can be reincarnated as a chatbot. But if you're looking to...

AI Chatbot, Digital Workplace

Botpress is an unusual offering in the landscape of AI chatbots; it's free, and it's open-source, which immediately puts it at the top of the list for many people. Not only that, but it can...

AI Chatbot, Digital Workplace

Just like the Alexa in your kitchen, smart office devices exist to make your day-to-day job easier. Gartner predicts that 25% of workers will use digital assistants every day by 2021, and it's no surprise...

AI Chatbot, Digital Workplace

If you're like most of our customers you want to improve your digital workplace offering, but just how exactly you can do that and what products to choose can be a struggle. So you may see...

AI Chatbot, Digital Workplace

Even though most chatbot projects are customer-facing, it is estimated that up to 26% of chatbots are operations focused. Google's Dialogflow is a popular platform for building and deploying chatbots as it's easy to setup...

AI Chatbot, Digital Workplace

Building a chatbot has become relatively easy with many dedicated tools, but to make an internal chatbot for work can be a tall order. Of course it needs to be 'smart' and personalized, but crucially...

Digital Workplace, Intranets

Let an admin dream 💭 Like many SharePoint admins you can probably clearly picture a modern, digital workplace. One that gets you everything you need, lets you breeze through tasks in just a few clicks, all...

AI Chatbot, Digital Workplace, Intranets

Many Intranet managers grew up pouring over a gazillion add-ons in order to customize their SharePoint 2010 or 2013. Whatever your use case was – workflows, social networks or record management – there used to...

Digital Workplace, Updates

Unless you're fortunate enough to be a remote worker, commuting is an unfortunate but necessary part of the daily grind. And the odds are that you probably drive to work, on your own, for almost...

Comparisons, Digital Workplace

So you're thinking about starting a project with Oracle's Digital Assistant, but came across this site for adenin Digital Assistant. In this article we have compared them both, and found similarities and differences that could...

Digital Workplace, Intranets

Intranet innovativeness is stagnating. With the ubiquity (and market share) of intranet software like SharePoint, it feels as though intranets have reached their 'end game' - the same old features, the same-look-but-a-different-colour-feel, and the bad...

AI Chatbot, Comparisons, Digital Workplace

Most organizations looking towards smart speakers for their Digital Workplaces fall into one of two categories: Create a smart office where employees can use voice commands for certain actionsEnable employees to access some of their data...

Digital Workplace, Intranets

Does your organization employ a knowledge management strategy? If not, you could be in for a shock: read our infographic to learn how poor knowledge management can impact your company, and how you can turn...

Digital Workplace, Intranets

What is Adaptive Cards? Adaptive Cards is a universal Card UI framework released by Microsoft in 2017 which aims to standardize the layouting of Cards independent of the host platform.The goal is to define a Card...

Digital Workplace

With working from home becoming more widespread in 2020, there is an increased requirement for organizations to deliver on strong digital workplaces. Whilst requirements differ from company to company, we start to see some patterns...

AI Chatbot, Digital Workplace

Did you know that speech recognition tools have been around for six decades? In 1952 Bell Labs built AUDREY, the world’s first speech recognition tool - a six-foot high relay rack capable of recognizing digitals with 97-99%...

Digital Workplace

You and I know, that being in charge of company IT is no picnic. Especially if you're planning to create a digital workplace, that's fun and engaging, you will need to chanel some serious Steve...