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Introducing Digital Assistant and Webex Teams

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We’re excited to announce that Digital Assistant for Cisco Webex Teams is here – our latest integration with the popular collaboration app for enterprises of all sizes. With the enterprise chatbot platform Digital Assistant, you can access all of your Webex Teams contacts, meetings, files or your schedule, on top of all of your other favorite applications, data sources and company resources - without ever having to leave Webex Teams.

We know that collaboration is everything to your organization and to your team. You rely on apps like Cisco Webex Teams to get things done - so now, with Digital Assistant's Webex Teams chatbot integration, you can access to the entirety of your enterprise data from Webex Teams. Say goodbye to switching between apps, hunting for information and missing important updates. Supercharge your workplace productivity and access the apps and tools you need to make work happen - and say hello to working better together.

Digital Assistant works as a bot inside Webex Teams

With the Digital Assistant Webex Teams chatbot, you can access all of your most important information directly from your group, and even share it directly with team members – so you don’t have to stop your conversation to look something up or grab a link to a document. Whether you're in a meeting and need a customer file, or you're messaging a colleague on your phone and need to share a document from a shared drive - just ask Digital Assistant.

Ask the enterprise chatbot a question and Digital Assistant will search across all your connected systems – including cloud apps like Office 365 and Salesforce, as well as on-premises software and databases like SharePoint, SAP, SQL Server or Oracle. Or let your smart work platform keep you up to date with intelligent updates as and when relevant changes are detected.

Improve your digital employee experience in two steps:

  • Add the Webex Teams chatbot to your workplace
  • Ask your smart assistant anything

It’s as simple as that! Ask Digital Assistant anything – from customer information to what’s on your calendar, and Digital Assistant will respond directly into your Webex Teams chat with what you need. You can even create requests from within Webex Teams, so you can create helpdesk tickets then and there or book in your leave requests while chatting with your manager.

Ready to bring the future of work to your enterprise? Digital Assistant Webex Teams is available now - click here to get the app from the Webex App Hub. You can also read more about the Digital Assistant Webex Teams bot, or experience Digital Assistant hands-on for free.

Article by: Henry Amm

I’m the Senior Director for the Digital Assistant Platform. Prevously gained 6 years of experience as an Intranet consultant. Fluent in German.

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