Easily integrate your Freshdesk data into Chrome Extension with our integration

Modernize your CRM platform by bringing your Freshdesk data
straight to your organizations' Chrome Extension instance

Improve employee happiness by 16%

Never miss another update with real-time Freshdesk data

Make better use of your Chrome Extension investment

1. Install the Chrome Extension integration

You can simply add our adenin platform to Chrome Extension by following the below button

2. Connect your Freshdesk account

by securely authenticating and selecting a data source


Integration of Freshdesk data into Chrome Extension

3. Receive your live data

and never risk Chrome Extension users missing another update

Your Freshdesk data
Finished connector results in your Freshdesk data being embedded into Chrome Extension
Connect Freshdesk to Chrome Extension now

With the Freshdesk integration you can connect Digital Assistant to your Helpdesk data and easily monitor your support requests.

  • Instant notifications when a new ticket is opened so you never miss another update, especially useful for teams where requests are received by a shared inbox that not everybody on the team can easily check
  • Convenient list of all open tickets that can be pinned to your Board for a persistent view of your cases, ideal for users that work in Customer Support alongside other obligations
  • Ability to submit new cases with one click, ideal for users that receive customer requests by phone or want to submit cases to an internal Helpdesk

Use with built-in Cards

Always see your open tickets handily on your Board with this Adaptive Card, ideal if you don't want to constantly check Freshdesk in a seperate tab

Digital Assistant logoInstall this Card

If you want to quickly create new cases, for example through one of built-in Channels, than this Adaptive Card does just that

Digital Assistant logoInstall this Card

Make Adaptive Cards using Freshdesk's API

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Any of the built-in Adaptive Cards for Freshdesk can be easily modified using the built-in Adaptive Card Designer. Just click on the ··· menu button on your Adaptive Card and then on Edit in Designer.

Or start from scratch and make a custom Adaptive Card that can connect to any Freshdesk API endpoint. Simply open the Adaptive Card Designer with a pre-connected Card, by clicking the button below.

Digital Assistant logoMake an Adaptive Card for Freshdesk

All product names, logos, and brands are property of their respective owners. All company, product and service names used on this website are for identification purposes only. Use of these names, logos, and brands does not imply endorsement.

A new and improved version of the Chrome extension is now available! Check out the blog post to learn more.

Chrome extensions are the ultimate productivity hack for professionals. If you just have a quick question you want to ask your Assistant, you needn't navigate away from your current page: just invoke the Digital Assistant chrome extension and enter your question.

  • Access all of your enterprise data and applications from anywhere on the web. Click the Digital Assistant icon in your toolbar and access your smart personal assistant instantly

  • Receive desktop push notifications from the Chrome extension as and when changes happen - whether it's an email, approval request or building security alert

  • Invoke Digital Assistant from the address bar. Get smart search suggestions directly in your browser, with results tailored specifically to you

The Digital Assistant Chrome extension is designed for enterprise use. Easily connect all of your cloud and on-premise corporate data sources, and create a single point of access to all your documents, information and apps. Then simply send a query or command to the Digital Assistant chatbot and watch it happen in real-time!

Find everything you need to do your job without having to break your flow with the Digital Assistant Chrome extension. Hassle free and easy to install - get started today and see the difference Digital Assistant can make to your workplace.

Click on the Digital Assistant Chrome extension to open the easy-access in-browser Digital Assistant. You can then ask questions, view notification cards and easily open the Digital Assistant app from wherever you are on the web.
Work smarter without breaking your flow. Quickly use your voice to search for something inside Digital Assistant using the Chrome Extension and get instant results from your personal AI chatbot.
Use Digital Assistant's AI to directly start a search request from your Chrome browser's address bar. Just install the Digital Assistant Chrome plugin and trigger the invocation word in the address bar to get AI-powered search suggestions.
All product names, logos, and brands are property of their respective owners. All company, product and service names used on this website are for identification purposes only. Use of these names, logos, and brands does not imply endorsement.