Improve employee happiness by 16%
Never miss another update with real-time Freshdesk data
Make better use of your Cisco Webex investment
You can simply add our adenin platform to Cisco Webex by following the below button
by securely authenticating and selecting a data source
and never risk Cisco Webex users missing another update
With the Freshdesk integration you can connect Digital Assistant to your Helpdesk data and easily monitor your support requests.
Always see your open tickets handily on your Board with this Adaptive Card, ideal if you don't want to constantly check Freshdesk in a seperate tab
If you want to quickly create new cases, for example through one of built-in Channels, than this Adaptive Card does just that
Any of the built-in Adaptive Cards for Freshdesk can be easily modified using the built-in Adaptive Card Designer. Just click on the ··· menu button on your Adaptive Card and then on Edit in Designer.
Or start from scratch and make a custom Adaptive Card that can connect to any Freshdesk API endpoint. Simply open the Adaptive Card Designer with a pre-connected Card, by clicking the button below.
Add the Digital Assistant chatbot to your Webex account and everybody on your team can speak to their intelligent chatbot assistant. The Digital Assistant is connected to all your other workplace tools and surfaces their information inside the chatbot – all the user has to do is simply ask for it.
Cut down on the number of workplace tools users have to jump in-between, by integrating them all into your Cisco Webex extension
Ask for information using natural language courtesy of the built-in AI engine that can understand the users' intent
Answers are shown as Adaptive Cards with text, images, charts and even in-line buttons and forms so users get a rich experience without having to leave Webex