Improve employee happiness by 16%
Never miss another update with real-time Freshservice data
Make better use of your Viva Connections investment
You can simply add our adenin platform to Viva Connections by following the below button
by securely authenticating and selecting a data source
and never risk Viva Connections users missing another update
Internal service desks manage a range of issues throughout the day. The Freshservice integration for Digital Assistant can help make managing or monitoring your service easier.
Build an efficient Helpdesk with the Digital Assistant integration for Freshservice, which allows agents to resolve customer issues more quickly, and allows supervising managers to monitor the state of their Helpdesk more conveniently.
The new Viva Connections dashboard is a hotly awaited addition that takes SharePoint's appeal as a corporate intranet up to 11. With this new feature, Microsoft has added the ability to create Adaptive Cards for a dashboard which presents employees their data in bite-sized snippets they can expand to reveal more data.
With the Viva Connections extension you can:
Create beautiful Adaptive Cards that show an image and text in two sizes. These are ideal for internal comms, i.e. news or digital signage
Add snippets of data for things users frequently want to see at a glance, i.e. their PTO allowance, open tasks, tickets, etc.
Connect Cards to live data sources from the App Directory
With this new extension for Viva Connections, you can create a much more seamless employee experience that turns your ordinary SharePoint into an extraordinary digital workplace hub.
Digital Assistant already uses enhanced Adaptive Cards, that can connect to 3rd party business apps. This lets organizations create real-time "snippets" of data from any 3rd party app, not just limited to Microsoft, that can in turn be pushed to Microsoft Viva Dashboard.
You can start making your own Adaptive Cards with the built-in Adaptive Card designer, that offers beautiful business templates as well as out-of-the-box connections to dozens of business apps.