Improve employee happiness by 16%
Never miss another update with real-time Salesforce Service Cloud data
Make better use of your Chrome Extension investment
You can simply add our adenin platform to Chrome Extension by following the below button
by securely authenticating and selecting a data source
Salesforce Service Cloud
and never risk Chrome Extension users missing another update
With the Service Cloud app for Digital Assistant, you get your latest cases straight on your Digital Assistant Board. Especially when tickets arrive in a shared mailbox, it can be hard to realize when there is a new case assigned to you.
But the Service Cloud app places a convenient Adaptive Card on your Board, that shows you all of your open cases that even be sorted by priority
See a list of your Salesforce cases so you quickly spot whenever you have a new case open, without having to manually check your inbox. Perfect for when Salesforce cases go to a shared mailbox.
Similar version: Sorted by priority
Get an alternative version of this Card where your cases are sorted by priority (requires Priority to be an available field in your Salesforce instance)
Open a new case directly in Salesforce without breaking your flow. This Adaptive Card can be easily pinned to your Board or embedded into any other channel where your Digital Assistant is available
The built-in Cards are Adaptive Cards which you can easily customize to match your requirements by clicking on ··· and then Edit in Designer. But you can also make entirely new Adaptive Card for Salesforce Service Cloud using the built-in Adaptive Card designer.
It will automatically connect with Salesforce's RESTful API and take care of the authentication. All you have to do is direct the Designer to a SOSL search of your choosing. To do this click on Connect to data source and enter the connection string
/services/data/v54.0/query?q= followed by your SOSL search string.
A new and improved version of the Chrome extension is now available! Check out the blog post to learn more.
Chrome extensions are the ultimate productivity hack for professionals. If you just have a quick question you want to ask your Assistant, you needn't navigate away from your current page: just invoke the Digital Assistant chrome extension and enter your question.
Access all of your enterprise data and applications from anywhere on the web. Click the Digital Assistant icon in your toolbar and access your smart personal assistant instantly
Receive desktop push notifications from the Chrome extension as and when changes happen - whether it's an email, approval request or building security alert
Invoke Digital Assistant from the address bar. Get smart search suggestions directly in your browser, with results tailored specifically to you
The Digital Assistant Chrome extension is designed for enterprise use. Easily connect all of your cloud and on-premise corporate data sources, and create a single point of access to all your documents, information and apps. Then simply send a query or command to the Digital Assistant chatbot and watch it happen in real-time!
Find everything you need to do your job without having to break your flow with the Digital Assistant Chrome extension. Hassle free and easy to install - get started today and see the difference Digital Assistant can make to your workplace.