Improve employee happiness by 16%
Never miss another update with real-time Zendesk data
Make better use of your Microsoft Teams investment
Install the Microsoft Teams integrationYou can simply add our adenin platform to Microsoft Teams by following the below button
by securely authenticating and selecting a data source
Zendesk
and never risk Microsoft Teams users missing another update
With the Zendesk integration, you can stay on top of your assigned tickets and provide outstanding customer service with ease. Simple jump into one of the tickets by clicking on the respective entry.
You'll also get a quick ticket submit form that is ideal if you take customer issues by phone or chat, or perhaps notice an issue with your organization's product yourself. Simple pin the Card to your Board or ask the chatbot for it.
Get your Zendesk tickets in a convenient list that you can pin to your Board or subscribe to receive notifications for.
Easily create new Zendesk tickets with this simple form. Ideal for users that occasionally get customer requests on the phone, or want to start an internal request.
It's easy to create your own Cards by connecting our Adaptive Card designer to your Zendesk instance. To do that, simply follow the button below and then make a fresh Card or click on the Pick a sample button in the designer to get started with a business-focused template.
Alternatively, you can simply use one of the built-in Adaptive Cards from above and edit their layout by clicking ··· → Edit in Designer.
Ask your smart assistant as if it was just another colleague, with the intelligent chatbot for Microsoft Teams. Just ask it any question and have it pull up real-time information, or browse your pinned Cards.
The Assistant app for Microsoft Teams is a great way to upgrade your Digital Workplace experience to include an easy point of access to any other cloud apps you use in your organization. Any app Digital Assistant is connected to can be queried from the chatbot feature in the Assistant Teams app, just use a natural question and the AI engine will match your intent to available Cards.
Using Adaptive Cards, the Digital Assistant bot sends responses in the form of interactive Cards. See rich media responses including images, charts and graphs, fill out forms on-the go, and take actions with Adaptive Card buttons directly from within Microsoft Teams.
Directly look up data from any other cloud application with the conversational chatbot interface
Get real-time information in the form of Adaptive Cards which can be customized to include different layouts, interactive buttons or even charts
Access Cards pinned to your Board and browse your latest notifications from the Board and Notifications tab
Add the Assistant to group chats to pull up vital data in your group conversation and add context without having to link out to another page
Add Zendesk now
Install this Card
Make a custom Adaptive Card for Zendesk
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