Zoho Desk integration

With Digital Assistant's Zoho Desk integration, you can stay on top of your assigned tickets and provide outstanding customer service with ease.

Get a list of unassigned tickets or notifications when either a ticket was assigned to you, or when you receive a note or reply on one of your tickets. With the AI-powered search, you can quickly and easily search and find relevant tickets - so you can concentrate on getting things done.

Build an efficient Helpdesk with the Digital Assistant integration for Zoho Desk which allows agents to resolve customer issues more quickly, and allows supervising managers to monitor the state of the Helpdesk more conveniently.

Make an Adaptive Card with Zoho Desk

You can easily make your own Adaptive Cards using Zoho Desk's API with the Adaptive Card designer that pulls live data from your account. Just follow the button below to start from scratch, or install the built-in and customize it by clicking the ··· button in the Card title, followed by Edit in Designer.

Make an Adaptive Card with SharePoint data

Popular channels

Users love to use Zoho Desk within these business apps:

Microsoft Teams

Turn Microsoft Teams into a powerful collaboration hub with the Digital Assistant chatbot

Viva Connections

Easily enhance your Dashboard with all your Cards made with Digital Assistant

SharePoint Online Add-in

Embed Cards, access your smart assistant quickly and get AI-powered search suggestions inside SharePoint

Cisco Webex

Use Digital Assistant directly from within Cisco Webex, with the extension from the Webex App Hub

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