Improve employee happiness by 16%
Never miss another update with real-time Zoho Desk data
Make better use of your Cisco Webex investment
You can simply add our adenin platform to Cisco Webex by following the below button
by securely authenticating and selecting a data source
and never risk Cisco Webex users missing another update
With Digital Assistant's Zoho Desk integration, you can stay on top of your assigned tickets and provide outstanding customer service with ease.
Get a list of unassigned tickets or notifications when either a ticket was assigned to you, or when you receive a note or reply on one of your tickets. With the AI-powered search, you can quickly and easily search and find relevant tickets - so you can concentrate on getting things done.
Build an efficient Helpdesk with the Digital Assistant integration for Zoho Desk which allows agents to resolve customer issues more quickly, and allows supervising managers to monitor the state of the Helpdesk more conveniently.
You can easily make your own Adaptive Cards using Zoho Desk's API with the Adaptive Card designer that pulls live data from your account. Just follow the button below to start from scratch, or install the built-in and customize it by clicking the ··· button in the Card title, followed by Edit in Designer.
Add the Digital Assistant chatbot to your Webex account and everybody on your team can speak to their intelligent chatbot assistant. The Digital Assistant is connected to all your other workplace tools and surfaces their information inside the chatbot – all the user has to do is simply ask for it.
Cut down on the number of workplace tools users have to jump in-between, by integrating them all into your Cisco Webex extension
Ask for information using natural language courtesy of the built-in AI engine that can understand the users' intent
Answers are shown as Adaptive Cards with text, images, charts and even in-line buttons and forms so users get a rich experience without having to leave Webex