You can use Now Assistant from inside Workplace by Facebook as a chatbot. Follow the instructions below to connect your Now Assistant installation with your Workplace account.
If you're running Now Assistant in a local environment, you need to first make your web server publicly accessible.
Go to your Workplace by Facebook by navigating to https://workplace.facebook.com/ and then create a new integration.
On the next screen you can name your new integration. Click Create to continue.
Now we need to edit the new integration.
Before we can continue the setup of our new integration, we need to configure the Facebook Bot Settings inside Now Assistant.
Now let's return to our Integrations setup on Workplace. To finish the setup follow the below steps:
If you receive an error message during saving, please double check with your Administrator that the Callback URL is correct, the server is reachable and the Access Token and Verify Token are correct.
To test our new Chatbot, just go to Workplace Chat.
If the bot replies with "Please login once to your Now Assistant before using the bot." then the current user either wasn't matched with a user in Now Assistant, or hasn't logged in.