Digital Assistant Knowledge Base

How to: Make your local web server public with ngrok

In order to run some of Digital Assistant's features (e.g. Chat bot integrations) your server must be publicly accessible. For testing purposes we recommend using ngrok as a tunnel for an easy way to make...

Message: "I'm sorry, I did not understand:"

What happenedAfter the user has asked the chatbot a question they got a response similar to the one below: This means that Digital Assistant did not understand this question or could not match it to an...

Connect Digital Assistant with IntelliEnterprise's authentication

You can use Digital Assistant alongside your existing IntelliEnterprise installation. Follow the instructions below to connect your Digital Assistant installation to IntelliEnterprise intranet. Follow these steps to install and configure the adenin Workplace Manager on a...

Creating a Connector to IntelliEnterprise

You can use Digital Assistant alongside your existing IntelliEnterprise installation. Follow the instructions below to connect your Digital Assistant installation to IntelliEnterprise intranet. To complete this guide, you'll first need to connect Digital Assistant with IntelliEnterprise's...

Using utterances

Digital Assistant has built-in intent matching technology called 'Utterances', which allow you to build sophisticated natural phrases that can trigger and suggest Cards when users are searching. For example, let's assume we want to create...

Create a new connector for an RSS feed

A number of premade templates are available to help you create your own custom Postman connectors. You can use this tool to generate a new RSS feed Card. To learn how to import your RSS feed...

How to customize the Help Card

New users may need extra guidance on what Digital Assistant can do. If a user asks for help, the Assistant responds with a default Help response Card that looks similar to the one below: This Card...

How to delete your Digital Assistant account

You can delete your Digital Assistant account at any time. If you change your mind, you might not be able to recover it. To delete your account, login to your Digital Assistant account and navigate to...

How to: resolve error AADSTS65001

What happenedWhen trying to sign in to or register for a Digital Assistant account using a Microsoft account, you received one of the following error messages: Error AADSTS650051: Using application "Digital Assistant" is currently not supported...

How to customize the 'I didn't understand' Card

If a user asks the chatbot a question which it cannot understand or provide an answer to, the Assistant responds with a message. This message may look like a Card: It may also show a simple...

How to customize the Welcome Card

When you open the chatbot in your Assistant, or when new users are added to a Channel like Microsoft Teams, the Assistant sends a Welcome Card. The Welcome Card is also triggered when a user...