Zendesk integration for your own 
personal dashboard or intranet

Zendesk integration

adenin puts Zendesk data and all your other apps into a personal dashboard. Work smarter and interact, create, or embed your apps anywhich way you want.

adenin logoAdd Zendesk to adenin Opens your adenin dashboard

With the Zendesk integration, you can stay on top of your assigned tickets and provide outstanding customer service with ease. Simple jump into one of the tickets by clicking on the respective entry.

You'll also get a quick ticket submit form that is ideal if you take customer issues by phone or chat, or perhaps notice an issue with your organization's product yourself. Simple pin the Card to your personal dashboard or ask the chatbot for it.

Make your own Adaptive Cards from Zendesk data

Once you connect the Zendesk API to your adenin account, a Card with your desired data will be generated and added to your dashboard.

Making changes to this Card’s layout is easy with our low-code Adaptive Card designer. Simply click on the ··· button and then Edit in Designer.

It’s incredibly developer-friendly and lets you drag-and-drop new elements into your design, or adjust the visual properties by selecting any element from the preview area.

Travel Request Card from Concur Travel Request Card from Concur
Business travel request Card Business travel request Card
User profile block
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Available data sources

The Zendesk connector API provides these 2 endpoints:

Zendesk integration
Create Ticket
Create a new ticket for your Zendesk account
Zendesk integration
See tickets from your Zendesk account

How to install the Zendesk integration on your personal dashboard

  1. Click the Add button below

    adenin logoAdd Zendesk to adenin
  2. Either log in or create your free adenin account. Then you will be directed to your personal dashboard where the installation of your Zendesk integration will start.

  3. Follow the steps in the modal by clicking Next including selecting your data source, authorizing your Zendesk account and more attributes (if they are required).

    At the end click Finish and our built-in smart technology generates a Card with the live data it received from the Zendesk API.

    Image of Zendesk  securely connecting with authorization from user
    Zendesk  icon


  4. Your Card will now appear on your adenin dashboard.

  5. Modify or embed your Adaptive Card from the ··· button in the top right-hand corner of your card:

    Click Edit in Designer to open the Card’s layout in the low-code Adaptive Card designer.

    By clicking Share you can see options for embedding your Card into intranet and chatbot channels. For example, your Zendesk integration works as a SharePoint web part, or with chatbots such as Microsoft Teams.

Get Zendesk integration for intranets and chatbots

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