Improve employee happiness by 16%
Never miss another update with real-time Freshdesk data
Make better use of your Microsoft Teams investment
You can simply add our adenin platform to Microsoft Teams by following the below button
by securely authenticating and selecting a data source
and never risk Microsoft Teams users missing another update
With the Freshdesk integration you can connect Digital Assistant to your Helpdesk data and easily monitor your support requests.
Always see your open tickets handily on your Board with this Adaptive Card, ideal if you don't want to constantly check Freshdesk in a seperate tab
If you want to quickly create new cases, for example through one of built-in Channels, than this Adaptive Card does just that
Any of the built-in Adaptive Cards for Freshdesk can be easily modified using the built-in Adaptive Card Designer. Just click on the ··· menu button on your Adaptive Card and then on Edit in Designer.
Or start from scratch and make a custom Adaptive Card that can connect to any Freshdesk API endpoint. Simply open the Adaptive Card Designer with a pre-connected Card, by clicking the button below.
Ask your smart assistant as if it was just another colleague, with the intelligent chatbot for Microsoft Teams. Just ask it any question and have it pull up real-time information, or browse your pinned Cards.
The Assistant app for Microsoft Teams is a great way to upgrade your Digital Workplace experience to include an easy point of access to any other cloud apps you use in your organization. Any app Digital Assistant is connected to can be queried from the chatbot feature in the Assistant Teams app, just use a natural question and the AI engine will match your intent to available Cards.
Using Adaptive Cards, the Digital Assistant bot sends responses in the form of interactive Cards. See rich media responses including images, charts and graphs, fill out forms on-the go, and take actions with Adaptive Card buttons directly from within Microsoft Teams.
Directly look up data from any other cloud application with the conversational chatbot interface
Get real-time information in the form of Adaptive Cards which can be customized to include different layouts, interactive buttons or even charts
Access Cards pinned to your Board and browse your latest notifications from the Board and Notifications tab
Add the Assistant to group chats to pull up vital data in your group conversation and add context without having to link out to another page