Get Freshdesk for your Viva Connections dashboard simply by installing our Adaptive Card Extension
Your Freshdesk data is now securely showing in Viva Connections
Make your Viva Connections dashboard more productive by integrating Freshdesk using adenin. This unique integration lets you pull in API data from Freshdesk into easy-to-use Adaptive Cards (or ACEs, as we like to call them).
The integration will make it possible for you to:
This integration revolutionizes the way you work by bringing together your tools and data into one place, and it's all thanks to adenin’s innovative technology.
By combining Freshdesk and Viva Connections, you can maximize productivity, streamline your workflow, and foster better collaboration. And don't worry, you don't need to be a tech whizz to set this up!
Start your free account with adenin to revolutionize your productivity today.
With adenin you can easily integrate any business app into Viva Connections
Click the Add button belowAdd Freshdesk to adenin
Either log in or create your free adenin account. Then you will be directed to your personal dashboard where the installation of your Freshdesk integration will start.
Follow the steps in the modal by clicking Next including selecting your data source, authorizing your Freshdesk account and more attributes (if they are required).
At the end click Finish and our built-in smart technology generates a Card with the live data it received from the Freshdesk API.
Your Card will now appear on your adenin dashboard.
Modify or embed your Freshdesk Adaptive Card from the ··· button in the top right-hand corner of your card:
Click Edit in Designer to open the Card’s layout in the low-code Adaptive Card designer.
To begin, add the adenin’s Viva Connections integration to your Viva Connections account.
Click the Install now button above to add the Card maker for Viva Connections extension to your Sharepoint page
During the installation, select to Enable this app and add it to all sites, then press Add
After the installation you will be asked to "Approve access so this app works as designed" which you should follow by clicking on Go to API Access Page
There select Microsoft Graph for the correct package and then press Approve. Our Viva app is now correctly installed and ready to go.
Now go to your Dashboard, usually located at
<your-sharepoint-domain>/SitePages/Dashboard.aspx, and add a new Card maker for Viva Connections Card
Then select the icon and select Embed an existing Card
Now copy your Card Share URL and paste it in the Viva Card
Optionally, you can edit your Card's Quick or Card View by clicking Edit in Designer or Edit the Quick View
adenin’s Viva Connections integration isn't just limited to Automation applications, such as Freshdesk. Truly transform your Viva Connections experience by simply browsing our App Directory for all your other work tools.
It’s like a personal homescreen where you can monitor everything with ease and from one central location.Browse App Directory