HP Service Manager icon connected icon microsoft-teams icon

HP Service Manager and Microsoft Teams integration

Easily show your live HP Service Manager data inside Microsoft Teams

Get the power of a smart assistant that talks to your HP Service Manager data and pin relevant Adaptive Cards to the built-in dashboard

Screenshot of Microsoft Teams
App picker with HP Service Manager selected
HP Service Manager icon

HP Service Manager

Live data

Your HP Service Manager data is now securely showing in Microsoft Teams

HP Service Manager icon connected icon microsoft-teams icon

Unleash the power of HP Service Manager with Microsoft Teams and bring light to data, all in your favorite workplace. adenin’s smart integration allows you to connect HP Service Manager to Microsoft Teams, creating an all-in-one adaptive workspace. And guess what? It also works perfectly in Outlook!

What does this mean for you?

  • Adaptive Cards are now within your reach. Simply put, you can have smart chats within Microsoft Teams that are now more interactive and engaging.
  • With the new smart chatbot, get instant and accurate answers to your questions. This reduces the time spent searching for information, increasing your productivity.
  • Fill out forms directly from your Microsoft Teams or Outlook. This means you get to do more without leaving your workspace - reducing app switching.
  • Get a unified dashboard that brings together data from different sources. Access all these at a glance, right from your Microsoft Teams or Outlook.
  • Full integration with Microsoft 365 means you can work efficiently with the tools you're already familiar with.
  • Be part of the future with this MetaOS app. It's just not about today, it's about the future of work.

Don't let data silos stand in your way. Start your free account with adenin today and experience a new level of productivity.

Connect HP Service Manager to Microsoft Teams now

About adenin’s Microsoft Teams channel

Ask your adenin smart assistant anything in Microsoft Teams, just like you would ask a colleague. The built-in language processor, understands user questions naturally and pulls up the correct real-time data to fulfill their request. Save your team valuable time... Read more

Alternative chatbot to Microsoft Teams

Frequently asked questions about Microsoft Teams HP Service Manager integration (FAQ)

What data sources are available for HP Service Manager?

HP Service Manager provides the following 0 data sources:

Is the Microsoft Teams integration free?

Yes, Microsoft Teams is one of the channels built-in into adenin, a platform that integrates all kinds of work apps into a personal dashboard as well as your other work applications, such as intranets or chatbots. Bear in mind that, even though channels such as Microsoft Teams are free, the use of adenin (including using data from HP Service Manager) incurs usage charges according to your plan. See the pricing page for details →

Who is the Microsoft Teams integration for?

adenin’s Microsoft Teams connector is a popular choice for Customer Service and IT teams at small to large organizations. The data sources that are built into HP Service Manager (see above) are incredibly simple to integrate into Microsoft Teams and don't require any technical know-how. The adenin platform completely handles authenticating with HP Service Manager and then loads your data into an Adaptive Card layout that, in turn, will be embedded into Microsoft Teams.

Do I have to be a developer to use the Microsoft Teams integration with HP Service Manager?

No, the integration is designed to help busy managers stay on top of their various workplace applications, where HP Service Manager is just one of many examples (see others). As such, we designed many tools that reduce the amount of coding expected of users: Starting with the HP Service Manager integration, which you can set up yourself in just a few, completely code-free, steps (see instructions).

Then with the built-in Card designer we automatically generate a layout from your HP Service Manager data. You could tweak this further in the low-code designer, either yourself if you have some HTML-related skills, or with a little help from us – just reach out to one of the team.

Lastly, there will be the Microsoft Teams integration which is self-explanatory to install. Just check the installation instructions section for more details.

How does adenin ensure my HP Service Manager data is safely delivered to Microsoft Teams?

We use the secure OAuth standard which means you authorize adenin accessing your HP Service Manager data and in turn authorize us to share this data with Microsoft Teams. Both of these authorizations can be revoked by you at any point through the Linked accounts menu (requires user account). No data is ever stored on adenin servers, instead it is directly sent to the client (in this case Microsoft Teams) who will treat it in accordance with their privacy policy. Please also check out our Privacy Policy for more details.

Install HP Service Manager integration for Microsoft Teams

With adenin you can easily integrate any business app into Microsoft Teams

  1. Click the Add button below

    adenin logoAdd HP Service Manager to adenin
  2. Either log in or create your free adenin account. Then you will be directed to your personal dashboard where the installation of your HP Service Manager integration will start.

  3. Follow the steps in the modal by clicking Next including selecting your data source, authorizing your HP Service Manager account and more attributes (if they are required).

    At the end click Finish and our built-in smart technology generates a Card with the live data it received from the HP Service Manager API.

    Image of HP Service Manager securely connecting with authorization from user
    HP Service Manager icon

    HP Service Manager

  4. Your Card will now appear on your adenin dashboard.

  5. Modify or embed your HP Service Manager Adaptive Card from the ··· button in the top right-hand corner of your card:

    Click Edit in Designer to open the Card’s layout in the low-code Adaptive Card designer.

    By clicking Share you can see options for embedding your Card into intranet and chatbot channels. For example, your HP Service Manager works as a SharePoint web part, or with chatbots such as Microsoft Teams.

To begin, add the adenin’s Microsoft Teams integration to your Microsoft Teams account.

Simply follow the Add to Teams button to open the adenin app in Microsoft Teams. Click Add to add it to your Teams account.

Then you can choose between Chat and Dashboard to either speak to the chatbot or see your personal dashboard.

If you see an error message like this, it's likely that you don't have the correct permissions to install our Teams app. Please contact your administrator.

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With all our other apps, your possibilities are endless

adenin’s Microsoft Teams integration isn't just limited to Helpdesk applications, such as HP Service Manager. Truly transform your Microsoft Teams experience by simply browsing our App Directory for all your other work tools.

It’s like a personal homescreen where you can monitor everything with ease and from one central location.

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