Twilio icon connected icon microsoft-teams icon

Twilio and Microsoft Teams integration

Easily show your live Twilio data inside Microsoft Teams

Get the power of a smart assistant that talks to your Twilio data and pin relevant Adaptive Cards to the built-in dashboard

Screenshot of Microsoft Teams
App picker with Twilio selected
Twilio icon


Live data

Your Twilio data is now securely showing in Microsoft Teams

Twilio icon connected icon microsoft-teams icon

Integrate your Twilio data directly into Microsoft Teams using the adenin app and make your work much easier. Get smarter answers and a comprehensive dashboard that also functions seamlessly in Outlook.

  • Ditch the multiple tabs - access everything in one place directly from Microsoft Teams
  • Make use of Adaptive Cards to deliver interactive data in a user-friendly format
  • Have intelligent conversations with our smart chatbot that understands your needs
  • Create forms directly within Teams to gather and share information
  • Enjoy the convenience of a powerful dashboard that gives you a bird's eye view of your data
  • Seamless Integration with Microsoft 365 to ensure you remain in your familiar work environment
  • Get a fully functional MetaOS app for a unified and simplified user experience

Why juggle multiple apps when you can have everything in a single place? Sign up for your free adenin account today and start working smarter!

Connect Twilio to Microsoft Teams now

About adenin’s Microsoft Teams channel

Ask your adenin smart assistant anything in Microsoft Teams, just like you would ask a colleague. The built-in language processor, understands user questions naturally and pulls up the correct real-time data to fulfill their request. Save your team valuable time... Read more

Alternative chatbot to Microsoft Teams

Frequently asked questions about Microsoft Teams Twilio integration (FAQ)

What data sources are available for Twilio?

Twilio provides the following 0 data sources:

Is the Microsoft Teams integration free?

Yes, Microsoft Teams is one of the channels built-in into adenin, a platform that integrates all kinds of work apps into a personal dashboard as well as your other work applications, such as intranets or chatbots. Bear in mind that, even though channels such as Microsoft Teams are free, the use of adenin (including using data from Twilio) incurs usage charges according to your plan. See the pricing page for details →

Who is the Microsoft Teams integration for?

adenin’s Microsoft Teams connector is a popular choice for Customer Service, Human Resources and IT teams at small to large organizations. The data sources that are built into Twilio (see above) are incredibly simple to integrate into Microsoft Teams and don't require any technical know-how. The adenin platform completely handles authenticating with Twilio and then loads your data into an Adaptive Card layout that, in turn, will be embedded into Microsoft Teams.

Do I have to be a developer to use the Microsoft Teams integration with Twilio?

No, the integration is designed to help busy managers stay on top of their various workplace applications, where Twilio is just one of many examples (see others). As such, we designed many tools that reduce the amount of coding expected of users: Starting with the Twilio integration, which you can set up yourself in just a few, completely code-free, steps (see instructions).

Then with the built-in Card designer we automatically generate a layout from your Twilio data. You could tweak this further in the low-code designer, either yourself if you have some HTML-related skills, or with a little help from us – just reach out to one of the team.

Lastly, there will be the Microsoft Teams integration which is self-explanatory to install. Just check the installation instructions section for more details.

How does adenin ensure my Twilio data is safely delivered to Microsoft Teams?

We use the secure OAuth standard which means you authorize adenin accessing your Twilio data and in turn authorize us to share this data with Microsoft Teams. Both of these authorizations can be revoked by you at any point through the Linked accounts menu (requires user account). No data is ever stored on adenin servers, instead it is directly sent to the client (in this case Microsoft Teams) who will treat it in accordance with their privacy policy. Please also check out our Privacy Policy for more details.

Install Twilio integration for Microsoft Teams

With adenin you can easily integrate any business app into Microsoft Teams

  1. Click the Add button below. This will open the Twilio template in Zapier, a free service that sends Cards from over 5000+ apps to adenin.

    adenin logoAdd Twilio to adenin
  2. In Zapier, select your Twilio data source and authenticate with the app.

    Zapier Trigger for Twilio integration Twilio integration 1. Twilio
  3. Then map the values to the Adaptive Card maker step of your Zap. As a title enter something like My Twilio card as this is how it will appear on your dashboard.

    Mapping Twilio data to Card maker step in the Zapier Zap template
  4. Once your Zap is up and running, a Card with your Twilio data will automatically appear on your personal dashboard. Everytime your Twilio trigger fires in the future, this will add a new entry to that card.

    Go to my personal dashboard 

    The personal dashboard is showing the Twilio card

To begin, add the adenin’s Microsoft Teams integration to your Microsoft Teams account.

Simply follow the Add to Teams button to open the adenin app in Microsoft Teams. Click Add to add it to your Teams account.

Then you can choose between Chat and Dashboard to either speak to the chatbot or see your personal dashboard.

If you see an error message like this, it's likely that you don't have the correct permissions to install our Teams app. Please contact your administrator.

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With all our other apps, your possibilities are endless

adenin’s Microsoft Teams integration isn't just limited to Automation applications, such as Twilio. Truly transform your Microsoft Teams experience by simply browsing our App Directory for all your other work tools.

It’s like a personal homescreen where you can monitor everything with ease and from one central location.

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