Free Zoho Desk integration for SharePoint

Connect Zoho Desk with SharePoint via adenin

Unlock the potential of your business applications and work tools by integrating Zoho Desk with SharePoint using adenin. You'll gain a single view of all your Zoho Desk data right from your SharePoint account. Let's say 'adios' to app switching, and 'hello' to seamless work!

The integration provides a web part that can display Zoho Desk data directly in SharePoint. Plus, you get to have a deeper search functionality across all your Zoho Desk data right from within SharePoint. It's like having a Microsoft 365 magic wand!

Here's what you gain with this integration:

Get a unified view of your Zoho Desk data directly in SharePoint with a customizable web part
Powerful search capabilities within SharePoint, making it easier to find your Zoho Desk data
Improve the efficiency of your team by eliminating constant app-switching
A developer-friendly integration that's easy to set up and manage
Leverage advanced Microsoft 365 features within your Zoho Desk tool

Ready to boost your productivity and streamline your work process? Start your free account with adenin today and let's make work fun again!

About adenin’s SharePoint channel

Make working together better with the Card maker webpart that easily lets you embed your Adaptive Cards in SharePoint. Supercharge your SharePoint intranet by enhancing it with Adaptive Cards that can show interactive elements, e.g. rich media, lists, forms, buttons... Read more

Alternatives to SharePoint on adenin

Frequently asked questions about Zoho Desk integration integration for SharePoint

What data sources are available for Zoho Desk?

Zoho Desk provides the following 2 data sources:

My open tickets

Shows a list of recent open tickets assigned to you from Zoho Desk

Open tickets

Shows a list of recent open tickets from Zoho Desk

Is the SharePoint integration free?

Yes, SharePoint is one of the channels built-in into adenin, a platform that integrates all kinds of work apps into a personal dashboard as well as your other work applications, such as intranets or chatbots. Bear in mind that, even though channels such as SharePoint are free, the use of adenin (including using data from Zoho Desk) incurs usage charges according to your plan. See the pricing page for details →

Who is the SharePoint integration for?

adenin’s SharePoint integration is a popular choice for Customer Service and IT teams at small to large organizations. The data sources that are built into Zoho Desk (see above) are incredibly simple to integrate into SharePoint and don't require any technical know-how. The adenin platform completely handles authenticating with Zoho Desk and then loads your data into an Adaptive Card layout that, in turn, will be embedded into SharePoint.

Do I have to be a developer to use the SharePoint integration with Zoho Desk?

No, the integration is designed to help busy managers stay on top of their various workplace applications, where Zoho Desk is just one of many examples (see others). As such, we designed many tools that reduce the amount of coding expected of users: Starting with the Zoho Desk integration, which you can set up yourself in just a few, completely code-free, steps (see instructions).

Then with the built-in Card designer we automatically generate a layout from your Zoho Desk data. You could tweak this further in the low-code designer, either yourself if you have some HTML-related skills, or with a little help from us – just reach out to one of the team.

Lastly, there will be the SharePoint integration which is self-explanatory to install. Just check the installation instructions section for more details.

How does adenin ensure my Zoho Desk data is safely delivered to SharePoint?

We use the secure OAuth standard which means you authorize adenin accessing your Zoho Desk data and in turn authorize us to share this data with SharePoint. Both of these authorizations can be revoked by you at any point through the Linked accounts menu (requires user account). No data is ever stored on adenin servers, instead it is directly sent to the client (in this case SharePoint) who will treat it in accordance with their privacy policy. Please also check out our Privacy Policy for more details.

Install Zoho Desk integration for SharePoint

With adenin you can easily integrate any business app into SharePoint

1. Add Zoho Desk to adenin
2. Integrate adenin into SharePoint

Click the Add button below
Add Zoho Desk to adenin
Either log in or create your free adenin account. Then you will be directed to your personal dashboard where the installation of your Zoho Desk integration will start.
Follow the steps in the modal by clicking Next including selecting your data source, authorizing your Zoho Desk account and more attributes (if they are required).
At the end click Finish and our built-in smart technology generates a Card with the live data it received from the Zoho Desk API.
Zoho Desk
Your Card will now appear on your adenin dashboard.
Modify or embed your Zoho Desk Adaptive Card from the ··· button in the top right-hand corner of your card:
Click Edit in Designer to open the Card’s layout in the low-code Adaptive Card designer.
By clicking Share you can see options for embedding your Card into intranet and chatbot channels. For example, your Zoho Desk works as a SharePoint web part, or with chatbots such as Microsoft Teams.

To begin, add the adenin’s SharePoint integration to your SharePoint account.

How to add an Adaptive Card as a SharePoint WebPart

Add the Card maker web part to a SharePoint page
Then open the configuration panel and click on Generate a Card Share URL. This will open a blank Adaptive Card in the Designer.
Simply design your Card by dragging-and-dropping in elements and connect it to your 3rd party app by clicking Connect to data source. Click on the Share button once you're ready to embed the Adaptive Card into SharePoint.
Then just copy the URL across to your web part and your Adaptive Card will start to appear instantly on your SharePoint page

adenin for SharePointEasily show your live Zoho Desk data inside SharePoint