Zoho Desk icon connected icon sharepoint icon

Zoho Desk and SharePoint integration

Easily show your live Zoho Desk data inside SharePoint

Easily embed our Zoho Desk web part onto your SharePoint online pages and customize their design

Screenshot of SharePoint
App picker with Zoho Desk selected
Zoho Desk icon

Zoho Desk

My open tickets

Your Zoho Desk data is now securely showing in SharePoint

Zoho Desk icon connected icon sharepoint icon

Connect Zoho Desk with SharePoint via adenin

Unlock the potential of your business applications and work tools by integrating Zoho Desk with SharePoint using adenin. You'll gain a single view of all your Zoho Desk data right from your SharePoint account. Let's say 'adios' to app switching, and 'hello' to seamless work!

The integration provides a web part that can display Zoho Desk data directly in SharePoint. Plus, you get to have a deeper search functionality across all your Zoho Desk data right from within SharePoint. It's like having a Microsoft 365 magic wand!

Here's what you gain with this integration:

  • Get a unified view of your Zoho Desk data directly in SharePoint with a customizable web part
  • Powerful search capabilities within SharePoint, making it easier to find your Zoho Desk data
  • Improve the efficiency of your team by eliminating constant app-switching
  • A developer-friendly integration that's easy to set up and manage
  • Leverage advanced Microsoft 365 features within your Zoho Desk tool

Ready to boost your productivity and streamline your work process? Start your free account with adenin today and let's make work fun again!

Connect Zoho Desk to SharePoint now

About adenin’s SharePoint channel

Make working together better with the Card maker web part that easily lets you embed your adenin personal dashboard cards into Microsoft 365 SharePoint.Enhance your SharePoint intranet with this plugin that shows Adaptive Cards including interactive elements, such as lists, images,... Read more

Alternative intranet to SharePoint

Frequently asked questions about SharePoint Zoho Desk integration (FAQ)

What data sources are available for Zoho Desk?

Zoho Desk provides the following 2 data sources:

Zoho Desk integration
My open tickets
Shows a list of recent open tickets assigned to you from Zoho Desk
Zoho Desk integration
Open tickets
Shows a list of recent open tickets from Zoho Desk

Is the SharePoint integration free?

Yes, SharePoint is one of the channels built-in into adenin, a platform that integrates all kinds of work apps into a personal dashboard as well as your other work applications, such as intranets or chatbots. Bear in mind that, even though channels such as SharePoint are free, the use of adenin (including using data from Zoho Desk) incurs usage charges according to your plan. See the pricing page for details →

Who is the SharePoint integration for?

adenin’s SharePoint connector is a popular choice for Customer Service and IT teams at small to large organizations. The data sources that are built into Zoho Desk (see above) are incredibly simple to integrate into SharePoint and don't require any technical know-how. The adenin platform completely handles authenticating with Zoho Desk and then loads your data into an Adaptive Card layout that, in turn, will be embedded into SharePoint.

Do I have to be a developer to use the SharePoint integration with Zoho Desk?

No, the integration is designed to help busy managers stay on top of their various workplace applications, where Zoho Desk is just one of many examples (see others). As such, we designed many tools that reduce the amount of coding expected of users: Starting with the Zoho Desk integration, which you can set up yourself in just a few, completely code-free, steps (see instructions).

Then with the built-in Card designer we automatically generate a layout from your Zoho Desk data. You could tweak this further in the low-code designer, either yourself if you have some HTML-related skills, or with a little help from us – just reach out to one of the team.

Lastly, there will be the SharePoint integration which is self-explanatory to install. Just check the installation instructions section for more details.

How does adenin ensure my Zoho Desk data is safely delivered to SharePoint?

We use the secure OAuth standard which means you authorize adenin accessing your Zoho Desk data and in turn authorize us to share this data with SharePoint. Both of these authorizations can be revoked by you at any point through the Linked accounts menu (requires user account). No data is ever stored on adenin servers, instead it is directly sent to the client (in this case SharePoint) who will treat it in accordance with their privacy policy. Please also check out our Privacy Policy for more details.

Install Zoho Desk integration for SharePoint

With adenin you can easily integrate any business app into SharePoint

  1. Click the Add button below

    adenin logoAdd Zoho Desk to adenin
  2. Either log in or create your free adenin account. Then you will be directed to your personal dashboard where the installation of your Zoho Desk integration will start.

  3. Follow the steps in the modal by clicking Next including selecting your data source, authorizing your Zoho Desk account and more attributes (if they are required).

    At the end click Finish and our built-in smart technology generates a Card with the live data it received from the Zoho Desk API.

    Image of Zoho Desk securely connecting with authorization from user
    Zoho Desk icon

    Zoho Desk

  4. Your Card will now appear on your adenin dashboard.

  5. Modify or embed your Zoho Desk Adaptive Card from the ··· button in the top right-hand corner of your card:

    Click Edit in Designer to open the Card’s layout in the low-code Adaptive Card designer.

    By clicking Share you can see options for embedding your Card into intranet and chatbot channels. For example, your Zoho Desk works as a SharePoint web part, or with chatbots such as Microsoft Teams.

To begin, add the adenin’s SharePoint integration to your SharePoint account.

How to add an Adaptive Card as a SharePoint WebPart

  1. Add the Card maker web part to a SharePoint page
  2. Then open the configuration panel and click on Generate a Card Share URL. This will open a blank Adaptive Card in the Designer.
  3. Simply design your Card by dragging-and-dropping in elements and connect it to your 3rd party app by clicking Connect to data source. Click on the Share button once you're ready to embed the Adaptive Card into SharePoint.
  4. Then just copy the URL across to your web part and your Adaptive Card will start to appear instantly on your SharePoint page
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With all our other apps, your possibilities are endless

adenin’s SharePoint integration isn't just limited to Development applications, such as Zoho Desk. Truly transform your SharePoint experience by simply browsing our App Directory for all your other work tools.

It’s like a personal homescreen where you can monitor everything with ease and from one central location.

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