Easily integrate your Zoho Desk data into Viva Connections with our integration

Modernize your CRM platform by bringing your Zoho Desk data
straight to your organizations' Viva Connections instance

Improve employee happiness by 16%

Never miss another update with real-time Zoho Desk data

Make better use of your Viva Connections investment

1. Install the Viva Connections integration

You can simply add our adenin platform to Viva Connections by following the below button

2. Connect your Zoho Desk account

by securely authenticating and selecting a data source

Zoho Desk

Integration of Zoho Desk data into Viva Connections

3. Receive your live data

and never risk Viva Connections users missing another update

Your Zoho Desk data
Finished connector results in your Zoho Desk data being embedded into Viva Connections
Connect Zoho Desk to Viva Connections now

With Digital Assistant's Zoho Desk integration, you can stay on top of your assigned tickets and provide outstanding customer service with ease.

Get a list of unassigned tickets or notifications when either a ticket was assigned to you, or when you receive a note or reply on one of your tickets. With the AI-powered search, you can quickly and easily search and find relevant tickets - so you can concentrate on getting things done.

Build an efficient Helpdesk with the Digital Assistant integration for Zoho Desk which allows agents to resolve customer issues more quickly, and allows supervising managers to monitor the state of the Helpdesk more conveniently.

Make an Adaptive Card with Zoho Desk

Travel Request Card from Concur Travel Request Card from Concur
Business travel request Card Business travel request Card
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You can easily make your own Adaptive Cards using Zoho Desk's API with the Adaptive Card designer that pulls live data from your account. Just follow the button below to start from scratch, or install the built-in and customize it by clicking the ··· button in the Card title, followed by Edit in Designer.

Digital Assistant logoMake an Adaptive Card with SharePoint data

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The new Viva Connections dashboard is a hotly awaited addition that takes SharePoint's appeal as a corporate intranet up to 11. With this new feature, Microsoft has added the ability to create Adaptive Cards for a dashboard which presents employees their data in bite-sized snippets they can expand to reveal more data.

With the Viva Connections extension you can:

  • Create beautiful Adaptive Cards that show an image and text in two sizes. These are ideal for internal comms, i.e. news or digital signage

  • Add snippets of data for things users frequently want to see at a glance, i.e. their PTO allowance, open tasks, tickets, etc.

  • Connect Cards to live data sources from the App Directory

With this new extension for Viva Connections, you can create a much more seamless employee experience that turns your ordinary SharePoint into an extraordinary digital workplace hub.

Make Adaptive Cards for Viva Connections dashboard

Digital Assistant already uses enhanced Adaptive Cards, that can connect to 3rd party business apps. This lets organizations create real-time "snippets" of data from any 3rd party app, not just limited to Microsoft, that can in turn be pushed to Microsoft Viva Dashboard.

You can start making your own Adaptive Cards with the built-in Adaptive Card designer, that offers beautiful business templates as well as out-of-the-box connections to dozens of business apps.

Travel Request Card from Concur Travel Request Card from Concur
Business travel request Card Business travel request Card
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Make my own Adaptive Cards

All product names, logos, and brands are property of their respective owners. All company, product and service names used on this website are for identification purposes only. Use of these names, logos, and brands does not imply endorsement.