Improve employee happiness by 16%
Never miss another update with real-time Zoho Desk data
Make better use of your Viva Connections investment
You can simply add our adenin platform to Viva Connections by following the below button
by securely authenticating and selecting a data source
and never risk Viva Connections users missing another update
With Digital Assistant's Zoho Desk integration, you can stay on top of your assigned tickets and provide outstanding customer service with ease.
Get a list of unassigned tickets or notifications when either a ticket was assigned to you, or when you receive a note or reply on one of your tickets. With the AI-powered search, you can quickly and easily search and find relevant tickets - so you can concentrate on getting things done.
Build an efficient Helpdesk with the Digital Assistant integration for Zoho Desk which allows agents to resolve customer issues more quickly, and allows supervising managers to monitor the state of the Helpdesk more conveniently.
You can easily make your own Adaptive Cards using Zoho Desk's API with the Adaptive Card designer that pulls live data from your account. Just follow the button below to start from scratch, or install the built-in and customize it by clicking the ··· button in the Card title, followed by Edit in Designer.
The new Viva Connections dashboard is a hotly awaited addition that takes SharePoint's appeal as a corporate intranet up to 11. With this new feature, Microsoft has added the ability to create Adaptive Cards for a dashboard which presents employees their data in bite-sized snippets they can expand to reveal more data.
With the Viva Connections extension you can:
Create beautiful Adaptive Cards that show an image and text in two sizes. These are ideal for internal comms, i.e. news or digital signage
Add snippets of data for things users frequently want to see at a glance, i.e. their PTO allowance, open tasks, tickets, etc.
Connect Cards to live data sources from the App Directory
With this new extension for Viva Connections, you can create a much more seamless employee experience that turns your ordinary SharePoint into an extraordinary digital workplace hub.
Digital Assistant already uses enhanced Adaptive Cards, that can connect to 3rd party business apps. This lets organizations create real-time "snippets" of data from any 3rd party app, not just limited to Microsoft, that can in turn be pushed to Microsoft Viva Dashboard.
You can start making your own Adaptive Cards with the built-in Adaptive Card designer, that offers beautiful business templates as well as out-of-the-box connections to dozens of business apps.