Get the power of a smart assistant that talks to your Freshservice data and pin relevant Adaptive Cards to the built-in dashboard
Your Freshservice data is now securely showing in Microsoft Teams
Boost your productivity game by integrating your Freshservice data with Microsoft Teams using adenin. With our cleverly designed integration, you can access your Freshservice data right from Teams, and also use it in Outlook. Packed with features like Adaptive Cards, a smart chatbot, and easy-to-use forms, it’s all about making your data work for you.
Get started with adenin and make your data work for you, not the other way around.
With adenin you can easily integrate any business app into Microsoft Teams
Click the Add button belowAdd Freshservice to adenin
Either log in or create your free adenin account. Then you will be directed to your personal dashboard where the installation of your Freshservice integration will start.
Follow the steps in the modal by clicking Next including selecting your data source, authorizing your Freshservice account and more attributes (if they are required).
At the end click Finish and our built-in smart technology generates a Card with the live data it received from the Freshservice API.
Your Card will now appear on your adenin dashboard.
Modify or embed your Freshservice Adaptive Card from the ··· button in the top right-hand corner of your card:
Click Edit in Designer to open the Card’s layout in the low-code Adaptive Card designer.
By clicking Share you can see options for embedding your Card into intranet and chatbot channels. For example, your Freshservice works as a SharePoint web part, or with chatbots such as Microsoft Teams.
To begin, add the adenin’s Microsoft Teams integration to your Microsoft Teams account.
Simply follow the Add to Teams button to open the adenin app in Microsoft Teams. Click Add to add it to your Teams account.
Then you can choose between Chat and Dashboard to either speak to the chatbot or see your personal dashboard.
If you see an error message like this, it's likely that you don't have the correct permissions to install our Teams app. Please contact your administrator.
adenin’s Microsoft Teams integration isn't just limited to Helpdesk applications, such as Freshservice. Truly transform your Microsoft Teams experience by simply browsing our App Directory for all your other work tools.
It’s like a personal homescreen where you can monitor everything with ease and from one central location.Browse App Directory