Internal service desks have to manage a range of issues throughout the day. With the Freshserivce integration you make make managing and monitoring your service easier.
- See a list of new and open tickets assigned to you from your helpdesk, directly on your Board
- Create new tickets in seconds - just ask your Assistant to create a new ticket for your issue, either through the chatbot or with your voice
- Get real-time notifications when new tickets are assigned to you, so you can keep on top of your workload
- Build an efficient Helpdesk by allowing agents to resolve customer issues more quickly and enabling managers to easily monitor the state of their support team
Users love to use Freshservice within these business apps:
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ChatGPT integration NewUse the next generation of interface to get live answers from your businesses' tools and applications
SharePoint Search integrationEmbed Cards, access your smart assistant quickly and get AI-powered search suggestions inside SharePoint
SharePoint integrationEmbed Cards, access your smart assistant quickly and get AI-powered search suggestions inside SharePoint
Viva Connections integrationEnhance your new Viva Connections dashboard with Cards that show live data from users' favorite business apps
Chrome extensionGet smart suggestions and notifications, and access your work apps from anywhere on the web
Cisco Webex integrationUse Digital Assistant directly from within Cisco Webex, with the extension from the Webex App Hub
Slack integrationAccomplish more and stay focused in Slack chats with the Digital Assistant Slack app
Amazon Alexa integrationCombine the power of an enterprise smart assistant with the convenience of Alexa
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