Freshservice integration
listed in Plug & Play
Internal service desks have to manage a range of issues throughout the day. With the Freshserivce integration you make make managing and monitoring your service easier.
- See a list of new and open tickets assigned to you from your helpdesk, directly on your Board
- Create new tickets in seconds - just ask your Assistant to create a new ticket for your issue, either through the chatbot or with your voice
- Get real-time notifications when new tickets are assigned to you, so you can keep on top of your workload
- Build an efficient Helpdesk by allowing agents to resolve customer issues more quickly and enabling managers to easily monitor the state of their support team
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