Freshservice integration

Internal service desks have to manage a range of issues throughout the day. With the Freshserivce integration you make make managing and monitoring your service easier.

• See a list of new and open tickets assigned to you from your helpdesk, directly on your Board
• Create new tickets in seconds - just ask your Assistant to create a new ticket for your issue, either through the chatbot or with your voice
• Get real-time notifications when new tickets are assigned to you, so you can keep on top of your workload
• Build an efficient Helpdesk with the Digital Assistant integration for Freshservice, which allows agents to resolve customer issues more quickly, and allows supervising managers to monitor the state of their Helpdesk more conveniently.