Internal service desks have to manage a range of issues throughout the day. With the Freshserivce integration you make make managing and monitoring your service easier.
- See a list of new and open tickets assigned to you from your helpdesk, directly on your Board
- Create new tickets in seconds - just ask your Assistant to create a new ticket for your issue, either through the chatbot or with your voice
- Get real-time notifications when new tickets are assigned to you, so you can keep on top of your workload
- Build an efficient Helpdesk with the Digital Assistant integration for Freshservice, which allows agents to resolve customer issues more quickly, and allows supervising managers to monitor the state of their Helpdesk more conveniently.
Users love to use Freshservice within these business apps:
Browse all channels
Microsoft TeamsTurn Microsoft Teams into a powerful collaboration hub with the Digital Assistant chatbot
SharePointEmbed Cards, access your smart assistant quickly and get AI-powered search suggestions inside SharePoint
Cisco WebexUse Digital Assistant directly from within Cisco Webex, with the extension from the Webex App Hub
Chrome extensionGet smart suggestions and notifications, and access your work apps from anywhere on the web
All product names, logos, and brands are property of their respective owners. All company, product and service names used on this website are for identification purposes only. Use of these names, logos, and brands does not imply endorsement.