HP Service Manager and Viva Connections integration

Q: What data sources are available for HP Service Manager?

HP Service Manager connector provides the following 0 data sources:

Q: Who is the Viva Connections integration for?

adenin’s Viva Connections integration is a popular choice for Customer Service and IT teams at small to large organizations. The data sources that are built into HP Service Manager are incredibly simple to integrate into Viva Connections and don't require any technical know-how. The adenin platform completely handles authenticating with HP Service Manager and then loads your data into an Adaptive Card layout that, in turn, will be embedded into Viva Connections.

Q: Do I have to be a developer to use the Viva Connections integration with HP Service Manager?

No, the integration is designed to help busy managers stay on top of their various workplace applications, where HP Service Manager is just one of many examples. As such, we designed many tools that reduce the amount of coding expected of users: Starting with the HP Service Manager integration, which you can set up yourself in just a few, completely code-free, steps (see instructions). Then with the built-in Card designer we automatically generate a layout from your HP Service Manager data. You could tweak this further in the low-code designer, either yourself if you have some HTML-related skills, or with a little help from us - just reach out to one of the team. Lastly, there will be the Viva Connections integration which is self-explanatory to install. Just check the installation instructions section for more details.

Q: How does adenin ensure my HP Service Manager data is safely delivered to Viva Connections?

We use the secure OAuth standard which means you authorize adenin accessing your HP Service Manager data and in turn authorize us to share this data with Viva Connections. Both of these authorizations can be revoked by you at any point through the Linked accounts menu (requires user account). No data is ever stored on adenin servers, instead it is directly sent to the client (in this case Viva Connections) who will treat it in accordance with their privacy policy. Please also check out our Privacy Policy for more details.

Elevate your productivity with the seamless integration of HP Service Manager and Viva Connections via adenin. With this integration, you can utilize the power of Adaptive Cards and Adaptive Card Extensions (ACE), bringing all your necessary data in a single, centralized location. The integration imparts a user-friendly and developer-friendly environment, easing the process of embedding HP Service Manager data into your Viva Connections dashboard.

Here's what you can expect:

Streamline your workflow by having all your HP Service Manager data easily accessible from your Viva Connections dashboard.
Easily view, interact with, and manipulate your HP Service Manager data without having to switch between apps, thereby increasing productivity.
Make the most out of Adaptive Cards and ACE to customize your integration according to your unique business requirements.
Enjoy a developer-friendly environment that does not compromise on user experience.
Keep your data secure with the integration's robust security features.

Fun fact: Did you know you can have a whale of a time while working with data? With adenin, it's not only possible but a daily affair!

Don't let your data live in silos. Start your free account with adenin today and experience the magic of seamless integration.

About adenin’s Viva Connections channel

With the Viva Connections dashboard you have the ability to turn apps from the App Directory into Adaptive Card extensions. These Cards present employees their data in bite-sized snippets and can be expanded to show more details.Use ACE Adaptive Card... Read more

Alternative intranet to Viva Connections

SharePoint

Microsoft Teams

Frequently asked questions about Viva Connections HP Service Manager integration (FAQ)

What data sources are available for HP Service Manager?

HP Service Manager provides the following 0 data sources:

Is the Viva Connections integration free?

Yes, Viva Connections is one of the channels built-in into adenin, a platform that integrates all kinds of work apps into a personal dashboard as well as your other work applications, such as intranets or chatbots. Bear in mind that, even though channels such as Viva Connections are free, the use of adenin (including using data from HP Service Manager) incurs usage charges according to your plan. See the pricing page for details →

Who is the Viva Connections integration for?

adenin’s Viva Connections connector is a popular choice for Customer Service and IT teams at small to large organizations. The data sources that are built into HP Service Manager (see above) are incredibly simple to integrate into Viva Connections and don't require any technical know-how. The adenin platform completely handles authenticating with HP Service Manager and then loads your data into an Adaptive Card layout that, in turn, will be embedded into Viva Connections.

Do I have to be a developer to use the Viva Connections integration with HP Service Manager?

No, the integration is designed to help busy managers stay on top of their various workplace applications, where HP Service Manager is just one of many examples (see others). As such, we designed many tools that reduce the amount of coding expected of users: Starting with the HP Service Manager integration, which you can set up yourself in just a few, completely code-free, steps (see instructions).

Then with the built-in Card designer we automatically generate a layout from your HP Service Manager data. You could tweak this further in the low-code designer, either yourself if you have some HTML-related skills, or with a little help from us – just reach out to one of the team.

Lastly, there will be the Viva Connections integration which is self-explanatory to install. Just check the installation instructions section for more details.

How does adenin ensure my HP Service Manager data is safely delivered to Viva Connections?

We use the secure OAuth standard which means you authorize adenin accessing your HP Service Manager data and in turn authorize us to share this data with Viva Connections. Both of these authorizations can be revoked by you at any point through the Linked accounts menu (requires user account). No data is ever stored on adenin servers, instead it is directly sent to the client (in this case Viva Connections) who will treat it in accordance with their privacy policy. Please also check out our Privacy Policy for more details.

Install HP Service Manager integration for Viva Connections

With adenin you can easily integrate any business app into Viva Connections

1. Add HP Service Manager to adenin
2. Integrate adenin into Viva Connections

Click the Add button below
Add HP Service Manager to adenin
Either log in or create your free adenin account. Then you will be directed to your personal dashboard where the installation of your HP Service Manager integration will start.
Follow the steps in the modal by clicking Next including selecting your data source, authorizing your HP Service Manager account and more attributes (if they are required).
At the end click Finish and our built-in smart technology generates a Card with the live data it received from the HP Service Manager API.
HP Service Manager
Your Card will now appear on your adenin dashboard.
Modify or embed your HP Service Manager Adaptive Card from the ··· button in the top right-hand corner of your card:
Click Edit in Designer to open the Card’s layout in the low-code Adaptive Card designer.
By clicking Share you can see options for embedding your Card into intranet and chatbot channels. For example, your HP Service Manager works as a SharePoint web part, or with chatbots such as Microsoft Teams.

To begin, add the adenin’s Viva Connections integration to your Viva Connections account.

Click the Install now button above to add the Card maker for Viva Connections extension to your Sharepoint page
During the installation, select to Enable this app and add it to all sites, then press Add
After the installation you will be asked to "Approve access so this app works as designed" which you should follow by clicking on Go to API Access Page
There select Microsoft Graph for the correct package and then press Approve. Our Viva app is now correctly installed and ready to go.
Now go to your Dashboard, usually located at <your-sharepoint-domain>/SitePages/Dashboard.aspx, and add a new Card maker for Viva Connections Card
Then select the icon and select Embed an existing Card
Now copy your Card Share URL and paste it in the Viva Card
Optionally, you can edit your Card's Quick or Card View by clicking Edit in Designer or Edit the Quick View