Easily integrate your Intercom data into Microsoft Teams app with our integration

Modernize your CRM platform by bringing your Intercom data
straight to your organizations' Microsoft Teams app instance

Improve employee happiness by 16%

Never miss another update with real-time Intercom data

Make better use of your Microsoft Teams app investment

1. Install the Microsoft Teams app integration

You can simply add our adenin platform to Microsoft Teams app by following the below button

2. Connect your Intercom account

by securely authenticating and selecting a data source

Intercom

Integration of Intercom data into Microsoft Teams app

3. Receive your live data

and never risk Microsoft Teams app users missing another update

Your Intercom data
Finished connector results in your Intercom data being embedded into Microsoft Teams app
Connect Intercom to Microsoft Teams app now

Managing your customer lifecycle has never been easier with the Digital Assistant Intercom integration. Your smart assistant can send live notifications when customers engage with your chats, as well as daily and weekly reports detailing how customers engaged with your online presence and communications. You can even respond to chats and emails directly from within Digital Assistant - so providing great customer service is easy as can be.

Create your own personalized Board in Digital Assistant and pin graphs, charts and tables as Cards - so you can see at a glance how your campaigns are performing, what your average response times are and how satisfied your customers are. Need more information? Just click on a Card to open Intercom and see more detail, or ask your smart assistant a question and receive an AI-powered response.

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Ask your smart assistant as if it was just another colleague, with the intelligent chatbot for Microsoft Teams. Just ask it any question and have it pull up real-time information, or browse your pinned Cards.

The Assistant app for Microsoft Teams is a great way to upgrade your Digital Workplace experience to include an easy point of access to any other cloud apps you use in your organization. Any app Digital Assistant is connected to can be queried from the chatbot feature in the Assistant Teams app, just use a natural question and the AI engine will match your intent to available Cards.

Using Adaptive Cards, the Digital Assistant bot sends responses in the form of interactive Cards. See rich media responses including images, charts and graphs, fill out forms on-the go, and take actions with Adaptive Card buttons directly from within Microsoft Teams.

  • Directly look up data from any other cloud application with the conversational chatbot interface

  • Get real-time information in the form of Adaptive Cards which can be customized to include different layouts, interactive buttons or even charts

  • Access Cards pinned to your Board and browse your latest notifications from the Board and Notifications tab

  • Add the Assistant to group chats to pull up vital data in your group conversation and add context without having to link out to another page

All product names, logos, and brands are property of their respective owners. All company, product and service names used on this website are for identification purposes only. Use of these names, logos, and brands does not imply endorsement.