Intercom and Microsoft Teams integration

Q: What data sources are available for Intercom?

Intercom connector provides the following 0 data sources:

Q: Who is the Microsoft Teams integration for?

adenin’s Microsoft Teams integration is a popular choice for Customer Service, IT and Marketing teams at small to large organizations. The data sources that are built into Intercom are incredibly simple to integrate into Microsoft Teams and don't require any technical know-how. The adenin platform completely handles authenticating with Intercom and then loads your data into an Adaptive Card layout that, in turn, will be embedded into Microsoft Teams.

Q: Do I have to be a developer to use the Microsoft Teams integration with Intercom?

No, the integration is designed to help busy managers stay on top of their various workplace applications, where Intercom is just one of many examples. As such, we designed many tools that reduce the amount of coding expected of users: Starting with the Intercom integration, which you can set up yourself in just a few, completely code-free, steps (see instructions). Then with the built-in Card designer we automatically generate a layout from your Intercom data. You could tweak this further in the low-code designer, either yourself if you have some HTML-related skills, or with a little help from us - just reach out to one of the team. Lastly, there will be the Microsoft Teams integration which is self-explanatory to install. Just check the installation instructions section for more details.

Q: How does adenin ensure my Intercom data is safely delivered to Microsoft Teams?

We use the secure OAuth standard which means you authorize adenin accessing your Intercom data and in turn authorize us to share this data with Microsoft Teams. Both of these authorizations can be revoked by you at any point through the Linked accounts menu (requires user account). No data is ever stored on adenin servers, instead it is directly sent to the client (in this case Microsoft Teams) who will treat it in accordance with their privacy policy. Please also check out our Privacy Policy for more details.

Dive into the world of smart integrations with adenin’s knack for bringing together Intercom and Microsoft Teams. Hover in the exciting space where data meets conversation. With our robust integration, you can create dynamic Adaptive Cards, interact with a smart chatbot, and access forms and dashboards all from your familiar Microsoft 365 environment.

Features

Leverage the power of Adaptive Cards for a more interactive experience
Engage with a smart chatbot that understands your needs
Fill out forms directly through Microsoft Teams
Access a comprehensive dashboard that pulls in data from multiple sources
Stay within your comfy Microsoft 365 environment, even while working with Intercom data

Benefits

Streamline your workflows by consolidating everything into Microsoft Teams
Access real-time data from Intercom without having to leave your Teams window
Engage in contextual conversations with the help of a smart chatbot, directly within Teams
Make more informed decisions using the integrated dashboard
Enjoy the unified experience of a MetaOS app by merging your Intercom and Microsoft Teams usage

So, why stay stuck in the era of app-switching when you can integrate and simplify? Start your free account with adenin today and experience the future of work.

About adenin’s Microsoft Teams channel

Ask your adenin smart assistant anything in Microsoft Teams, just like you would ask a colleague. The built-in language processor, understands user questions naturally and pulls up the correct real-time data to fulfill their request. Save your team valuable time... Read more

Alternative chatbot to Microsoft Teams

ChatGPT

Frequently asked questions about Microsoft Teams Intercom integration (FAQ)

What data sources are available for Intercom?

Intercom provides the following 0 data sources:

Is the Microsoft Teams integration free?

Yes, Microsoft Teams is one of the channels built-in into adenin, a platform that integrates all kinds of work apps into a personal dashboard as well as your other work applications, such as intranets or chatbots. Bear in mind that, even though channels such as Microsoft Teams are free, the use of adenin (including using data from Intercom) incurs usage charges according to your plan. See the pricing page for details →

Who is the Microsoft Teams integration for?

adenin’s Microsoft Teams connector is a popular choice for Customer Service, IT and Marketing teams at small to large organizations. The data sources that are built into Intercom (see above) are incredibly simple to integrate into Microsoft Teams and don't require any technical know-how. The adenin platform completely handles authenticating with Intercom and then loads your data into an Adaptive Card layout that, in turn, will be embedded into Microsoft Teams.

Do I have to be a developer to use the Microsoft Teams integration with Intercom?

No, the integration is designed to help busy managers stay on top of their various workplace applications, where Intercom is just one of many examples (see others). As such, we designed many tools that reduce the amount of coding expected of users: Starting with the Intercom integration, which you can set up yourself in just a few, completely code-free, steps (see instructions).

Then with the built-in Card designer we automatically generate a layout from your Intercom data. You could tweak this further in the low-code designer, either yourself if you have some HTML-related skills, or with a little help from us – just reach out to one of the team.

Lastly, there will be the Microsoft Teams integration which is self-explanatory to install. Just check the installation instructions section for more details.

How does adenin ensure my Intercom data is safely delivered to Microsoft Teams?

We use the secure OAuth standard which means you authorize adenin accessing your Intercom data and in turn authorize us to share this data with Microsoft Teams. Both of these authorizations can be revoked by you at any point through the Linked accounts menu (requires user account). No data is ever stored on adenin servers, instead it is directly sent to the client (in this case Microsoft Teams) who will treat it in accordance with their privacy policy. Please also check out our Privacy Policy for more details.

Install Intercom integration for Microsoft Teams

With adenin you can easily integrate any business app into Microsoft Teams

1. Add Intercom to adenin
2. Integrate adenin into Microsoft Teams

Click the Add button below
Add Intercom to adenin
Either log in or create your free adenin account. Then you will be directed to your personal dashboard where the installation of your Intercom integration will start.
Follow the steps in the modal by clicking Next including selecting your data source, authorizing your Intercom account and more attributes (if they are required).
At the end click Finish and our built-in smart technology generates a Card with the live data it received from the Intercom API.
Intercom
Your Card will now appear on your adenin dashboard.
Modify or embed your Intercom Adaptive Card from the ··· button in the top right-hand corner of your card:
Click Edit in Designer to open the Card’s layout in the low-code Adaptive Card designer.
By clicking Share you can see options for embedding your Card into intranet and chatbot channels. For example, your Intercom works as a SharePoint web part, or with chatbots such as Microsoft Teams.

To begin, add the adenin’s Microsoft Teams integration to your Microsoft Teams account.

Simply follow the Add to Teams button to open the adenin app in Microsoft Teams. Click Add to add it to your Teams account.

Then you can choose between Chat and Dashboard to either speak to the chatbot or see your personal dashboard.

If you see an error message like this, it's likely that you don't have the correct permissions to install our Teams app. Please contact your administrator.