Intercom integration for your own 
personal dashboard or intranet

Managing your customer lifecycle has never been easier with the Digital Assistant Intercom integration. Your smart assistant can send live notifications when customers engage with your chats, as well as daily and weekly reports detailing how customers engaged with your online presence and communications. You can even respond to chats and emails directly from within Digital Assistant - so providing great customer service is easy as can be.

Create your own personalized Board in Digital Assistant and pin graphs, charts and tables as Cards - so you can see at a glance how your campaigns are performing, what your average response times are and how satisfied your customers are. Need more information? Just click on a Card to open Intercom and see more detail, or ask your smart assistant a question and receive an AI-powered response.

Make your own Adaptive Cards from Intercom data

Once you connect the Intercom API to your adenin account, a Card with your desired data will be generated and added to your dashboard.

Making changes to this Card's layout is easy with our low-code Adaptive Card designer. Simply click on the ··· button and then Edit in Designer.

It's incredibly developer-friendly and lets you drag-and-drop new elements into your design, or adjust the visual properties by selecting any element from the preview area.

How to install the Intercom integration on your personal dashboard

1. Click the Add button below

   Add Intercom to adenin

2. Either log in or create your free adenin account. Then you will be directed to your personal dashboard where the installation of your Intercom integration will start.

3. Follow the steps in the modal by clicking Next including selecting your data source, authorizing your Intercom account and more attributes (if they are required).

   At the end click Finish and our built-in smart technology generates a Card with the live data it received from the Intercom API.

   

   

   Intercom

4. Your Card will now appear on your adenin dashboard.

5. Modify or embed your Adaptive Card from the ··· button in the top right-hand corner of your card:

   Click Edit in Designer to open the Card's layout in the low-code Adaptive Card designer.

   By clicking Share you can see options for embedding your Card into intranet and chatbot channels. For example, your Intercom integration works as a SharePoint web part, or with chatbots such as Microsoft Teams.