Improve employee happiness by 16%
Never miss another update with real-time Intercom data
Make better use of your Viva Connections investment
You can simply add our adenin platform to Viva Connections by following the below button
by securely authenticating and selecting a data source
and never risk Viva Connections users missing another update
Managing your customer lifecycle has never been easier with the Digital Assistant Intercom integration. Your smart assistant can send live notifications when customers engage with your chats, as well as daily and weekly reports detailing how customers engaged with your online presence and communications. You can even respond to chats and emails directly from within Digital Assistant - so providing great customer service is easy as can be.
Create your own personalized Board in Digital Assistant and pin graphs, charts and tables as Cards - so you can see at a glance how your campaigns are performing, what your average response times are and how satisfied your customers are. Need more information? Just click on a Card to open Intercom and see more detail, or ask your smart assistant a question and receive an AI-powered response.
The new Viva Connections dashboard is a hotly awaited addition that takes SharePoint's appeal as a corporate intranet up to 11. With this new feature, Microsoft has added the ability to create Adaptive Cards for a dashboard which presents employees their data in bite-sized snippets they can expand to reveal more data.
With the Viva Connections extension you can:
Create beautiful Adaptive Cards that show an image and text in two sizes. These are ideal for internal comms, i.e. news or digital signage
Add snippets of data for things users frequently want to see at a glance, i.e. their PTO allowance, open tasks, tickets, etc.
Connect Cards to live data sources from the App Directory
With this new extension for Viva Connections, you can create a much more seamless employee experience that turns your ordinary SharePoint into an extraordinary digital workplace hub.
Digital Assistant already uses enhanced Adaptive Cards, that can connect to 3rd party business apps. This lets organizations create real-time "snippets" of data from any 3rd party app, not just limited to Microsoft, that can in turn be pushed to Microsoft Viva Dashboard.
You can start making your own Adaptive Cards with the built-in Adaptive Card designer, that offers beautiful business templates as well as out-of-the-box connections to dozens of business apps.