Freshservice integration

Freshservice integration

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listed in Analytics · Automation · Collaboration

Updated May 26 2021

Internal service desks manage a range of issues throughout the day. The Freshservice integration for Digital Assistant can help make managing or monitoring your service easier.

  • See a list of new and open tickets assigned to you from your helpdesk, directly on your Board
  • Create new tickets in seconds - just ask your Assistant to create a new ticket for your issue, either through the chatbot or with your voice
  • Get real-time notifications when new tickets are assigned to you, so you can keep on top of your workload

Build an efficient Helpdesk with the Digital Assistant integration for Freshservice, which allows agents to resolve customer issues more quickly, and allows supervising managers to monitor the state of their Helpdesk more conveniently.

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