Freshdesk integration

Freshdesk integration

listed in Automation · Development · Helpdesk

Updated May 20 2022
Digital Assistant logoInstall now Opens in Digital Assistant

With the Freshdesk integration you can connect Digital Assistant to your Helpdesk data. This will show you a convenient Card with tickets that are either new, open or unassigned.

The integration also provides instant notifications so you receive updates whenever something is changing. This allows you directly and more quickly access your tickets, and makes it useful for both agents as well as supervising managers.

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