Freshdesk integrationPublished Jan 18 2019 Add to Digital Assistant

Freshdesk integration

For efficient Helpdesks add this to your Assistant.

Get a list of unassigned tickets or notifications when either a ticket was assigned to you, or when you receive a note or reply on one of your tickets.

By searching you can find any ticket in an instant.

Supports SSO Supports real-time notifications
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Goal Attainment

See how your current progress compares to your weekly, monthly and quarterly targets

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See and manage open Helpdesk cases, tickets and feedback

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Issues and Defects Tracker

At-a-glance information on open and assigned issues

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